Questions & Answers

Q: QuestionDoes this washer have a detergent dispenser?

• A:Answer Yes, this washer has a detergent dispenser.

Q: QuestionAre the matching dryers available for this washer?

• A:Answer Yes, matching dryers are available for this washer.

Q: QuestionDoes this washer have antimicrobial protection?

• A:Answer Yes, this washer has antimicrobial protection on the rubber seal.

Q: QuestionIs this washer energy star certified?

• A:Answer Yes, this washer is energy star certified.

Q: QuestionCan this washing machine be stacked?

• A:Answer Yes, this washing machine is stackable.

Q: QuestionDoes this washer use AI intelligent wash?

• A:Answer Yes, this washer uses AI intelligent wash to simplify laundry.

Q: QuestionIs this unit ventless?

Asked 1 year ago by Jim.

• A:Answer Thank you for your interest in our products. Washer model WFW6720RR has the FreshFlow™ Vent System, which is a trio of freshness features that helps keep your clothes and washer fresh. It's the first fan-powered system with the FanFresh® Option, Dry Drum Cycle, and Antimicrobial Gasket. But the Washer itself does not require external ventilation. We hope you find this information is helpful and thank you for your inquiry.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionIs this washer compatible with the 10 inch pedestal XHP 1000 XW?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and FreshFlow Vent System - White

• A:Answer Yes, model WFW6720RW is compatible with model XHP1000XW. Thank you for your inquiry about our Whirlpool appliances.

  Answered 3 months ago by WhirlpoolTeam

  
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Q: QuestionWhat pedestal stand works with this

Asked 1 year ago by SM.

• A:Answer This model Washer uses XHP1000XW or WFP2715RR Pedestal. We hope this helps.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionWhat type of detergent is recommended for this washer?

Asked 2 days ago by Anonymous.

• A:Answer Hello! Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failure and, over time, buildup of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They should hold soil in suspension so it is not redeposited onto clean clothes. Not all detergents labeled as High Efficiency are identical in formulation and their ability to reduce suds. For example, natural, organic, or homemade HE detergents may generate a high level of suds. If you use one of these and see a message about excessive sudsing error code appear in the display, consider using a different HE detergent. Always follow the detergent manufacturer’s instructions to determine the amount of detergent to use. Do not go over the Max line on the dispenser.

  Answered 1 day ago by WhirlpoolTeam

  
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Q: QuestionDo you have to put laundry soap in with every wash or can I fill and wash multiple washes?

Asked 1 month ago by DanielG.

This question was asked about the related product: Whirlpool - 5.0 Cu. Ft. High Efficiency Smart Front Load Washer with FreshFlow Vent System - Volcano Black

• A:Answer Hello! Model WFW6720RU does not have the Load and Go feature, so detergent would need to be added at each load. We greatly apologize. Thank you for your inquiry about our Whirlpool® appliances.

  Answered 1 month ago by WhirlpoolTeam

  
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Q: QuestionCan the spin, temp, and soil level be manually adjusted? I would rather choose my own settings, rather than relying on presets.

Asked 2 months ago by LaundryGirl.

This question was asked about the related product: Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and FreshFlow Vent System - White

• A:Answer Yes, on model WFW6720RW, there is a "Spin Speed selection" it will give you the option of: Off, Slow, Medium, and Fast. There is a "Temperature selection" as well with: Hot, Cold, Extra Hot, Warm, and Cool. There is also a " Soil Selection" with: Heavy, Light, Extra Heavy, and Medium. If needed you may view the link to the Cycle Guide for more information on what presets can be used with each cycle. https://s3.amazonaws.com/sm-backend-production-attachments/cycle-guide-w11712046a-cg.pdf Thank you for your inquiry about our Whirlpool appliances.

  Answered 2 months ago by WhirlpoolTeam

  
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Q: QuestionDoes this washer fit the pedastal whirlpool model WHP1500sq1?

Asked 2 months ago by Bogsy.

This question was asked about the related product: Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and FreshFlow Vent System - White

• A:Answer Hello! No, this washer would not fit that pedestal. Thank you for your inquiry about our Whirlpool appliances.

  Answered 2 months ago by WhirlpoolTeam

  
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Q: QuestionDoes the washer have an end of cycle chime

Asked 2 months ago by Anonymous.

This question was asked about the related product: Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and FreshFlow Vent System - White

• A:Answer It does play a short musical chime. If you setup the Whirlpool app, you can have it push a notification to your phone.

  Answered 2 months ago by hksimpsonVerified Purchase

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Q: QuestionHow do you stop the washer to add a garment during washing cycle?

Asked 5 months ago by Anonymous.

• A:Answer Hello, for model WFW6720RR, you would press the Start/Pause button for the washer to unlock the door. Thank you for your inquiry about our Whirlpool appliances.

  Answered 5 months ago by WhirlpoolTeam

  
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Q: QuestionMy 20 year old Duet has a bearing going out. I would like to get a new machine and matching dryer. Does this model have a stainless steel drum, can be leveled, have a reversible door? I need a left opening washer door and a right open dryer.

Asked 7 months ago by Duet2005.

This question was asked about the related product: Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and FreshFlow Vent System - White

• A:Answer Our washer and dryer is set up with the washer opening to the left and dryer to the right. It does have stainless steel drum

  Answered 7 months ago by AnnaLVerified Purchase

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Q: QuestionFor the RW model: how do you access the multi-load detergent feature stated in the description? It looks like it only holds one load's worth of detergent.

Asked 7 months ago by Skyziz.

This question was asked about the related product: Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and FreshFlow Vent System - White

• A:Answer Then you need to update the description. This is the main reason I bought this unit.

  Answered 7 months ago by SkyzizVerified Purchase

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Q: QuestionHow much does this washer weigh empty?

Asked 10 months ago by Thummy.

This question was asked about the related product: Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and FreshFlow Vent System - White

• A:Answer 250lbs

  Answered 7 months ago by Selina1972

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Q: QuestionIs this unit and it’s compatible dryer stackable ?

Asked 11 months ago by Danny.

• A:Answer Hello, model WFW6720RR is stackable with its compatible dryer. The stacking kit is part number W10869845. Thank you for your inquiry about our Whirlpool appliances.

  Answered 11 months ago by WhirlpoolTeam

  
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