Questions & Answers

Q: QuestionCan I wash big items like towels, bedsheets or comforters?

Asked 2 years ago by Nina.

• A:Answer Hello Nina! This model does have a lot of space, however, materials and thickness can vary with bedding. We would recommend following the manufacturer's instructions on the bedding and if placed in the unit to not overload. Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionCan water level be adjusted for smaller loads?

Asked 1 year ago by Anonymous.

• A:Answer Hello! Model WTW6150PW is a sensing model, so it will sense the load. However, there are 3 options on this model for the water level, they are Auto Sensing, Medium, and High. If you want a small load, we would recommend using the Auto Sensing. Thank you for your inquiry on our Whirlpool appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionHow do you just get the washer to spin? The "drain and spin" option just has the washer start the washing cycle again.

Asked 3 weeks ago by EileenH.

Q: Questionfor this washer powder detergent can use

Asked 4 months ago by Just1.

• A:Answer powder or liquid detergent can be used

  Answered 4 months ago by jaybirdVerified Purchase

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Q: QuestionIs this washers drain hose on the top or bottom of the machine?

Asked 9 months ago by Fredscwasher13.

• A:Answer Hello, it is located in the center back on the left side. Thank you for your inquiry about our Whirlpool appliances.

  Answered 9 months ago by WhirlpoolTeam

  
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Q: QuestionDoes this item include the fill hoses? If not, are any compatible?

Asked 1 year ago by Hoses.

• A:Answer No

  Answered 10 months ago by ShanNVerified Purchase

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Q: Questionwere is this washer made

Asked 1 year ago by ChrisB.

• A:Answer Hi, we understand the importance to our customers of purchasing products made in the U.S. Whirlpool Corporation currently has 9 manufacturing locations across the United States, and 80% of the products that sell in the U.S. are manufactured here in the U.S.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionHi! we just got this washer and ran the first quick wash cycle without any clothes and it was making weird humming noises every so often. This cycle ended, so we put clothes in and did a heavy wash cycle and still making same noise. why is that?

Asked 1 year ago by GeorgeJ.

• A:Answer Ensure the washer is properly leveled on the floor using the adjustable feet. But I recommend that if you have a warranty, you call the Geek Squad.

  Answered 1 year ago by LValadezVerified Purchase

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Q: QuestionDoes this model have a warm rinse option?

Asked 1 year ago by Wtffor.

• A:Answer yes

  Answered 1 year ago by DennyWVerified Purchase

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Q: QuestionItems do not get clean. I always do a high/deep water rinse and use the appropriate amount of HE Tide detergent. I don't believe enough water is added. Should I return this? I bought it in late May 2024 and I'm tired of needing to rewash almost everything

Asked 1 year ago by Kelly.

• A:Answer Hello, we are sorry to hear about your concern with your Washer. Please feel free to view the link from some troubleshooting tips to assist with this. https://shorturl.at/sYkuA. If this does not resolve your concern, we would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionWhy is my sincere light flashing

Asked 1 year ago by Flower.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionDoes the lid stay open even if it is not fully opened?

Asked 1 year ago by Jillp.

• A:Answer This model Washer does not have a lid prop. We hope this helps.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionDoes this washer have a lid lock? I do not want a lid lock

Asked 1 year ago by frustratedwithlidlocks.

• A:Answer Washer has lid lock but you can pause the cycle to reopen, the lid is also clear so you can see what’s going on inside the washing machine.

  Answered 10 months ago by ShanNVerified Purchase

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Q: Questiondoes this model have an agitator in the middle

Asked 2 years ago by washer.

• A:Answer washer, this model does not have an agitator.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionIs there a larger or heavy duty capacity whirlpool topload washer and a matching dryer in the volcano black

Asked 2 years ago by Linda.

• A:Answer No

  Answered 1 year ago by GetachewZ

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Q: QuestionWhere is the filter located on this washer? Do you have to access it from the back?

Asked 2 years ago by Bloomington.

• A:Answer Hello Bloomington. This model Washer is designed with a filter that does not need to be cleaned. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionHi, is it possible to turn off the auto weight balance feature? Thanks

Asked 2 years ago by FLFL.

• A:Answer Hello SomeGuyInCA. This model Washer is designed to operate based on the weight of the items, soil level, and option selected. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDo you have to use HE detergents?

Asked 2 years ago by Sammy.

• A:Answer I dont always, dont think it matters..

  Answered 2 years ago by user849649

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Q: QuestionDoes this washing machine fill with water to check balance? Mine now is wasting water because it refills to the top to try and balance and it’s a complete waste of water!

Asked 2 years ago by Megan.

• A:Answer This washer does not. It fills with water on a couple settings but, most settings don't fill with water..

  Answered 2 years ago by user849649

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