Questions & Answers

Q: QuestionWhat is the dehumidification capacity of this unit?

• A:Answer This unit has a dehumidification capacity of 81 pints per day.

Q: QuestionWhat is the cooling capacity of this portable air conditioner?

• A:Answer This portable air conditioner has a cooling capacity of up to 350 sq. ft.

Q: QuestionWhat type of filter does this air conditioner use?

• A:Answer It uses an activated-carbon filter along with a washable prefilter to help maintain a healthy environment.

Q: QuestionWhat is the noise level of this air conditioner?

• A:Answer The noise level of this air conditioner is 56dBA, which allows you to use it without disturbing others.

Q: QuestionDoes this air conditioner come with a window venting kit?

• A:Answer Yes, a plastic window kit is included for versatile installation.

Q: QuestionHow does the dual-hose operation benefit this air conditioner?

• A:Answer The dual-hose operation ensures rapid cooling.

Q: QuestionThe desc. for Whynter 11000 btu portable AC says specifically that it is DUAL HOSE. But where it lists what comes with the AC it says hose (singular, not plural). Does this air conditioner come with one hose or two? Also does window piece have 2 holes?

Asked 9 years ago by Shopper.

• A:Answer It does have 2 hoses and the window adapter has two openings.

  Answered 7 years ago by DianeVerified Purchase

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Q: QuestionIs there any portable air conditioner that doesnt have to have a hose out the window?

Asked 9 years ago by cindy.

• A:Answer no

  Answered 9 years ago by bruce

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Q: QuestionIt comes with a remote control?

Asked 3 years ago by Jr.

• A:Answer Yes. The remote is a small removeable control panel. It's the only means of controlling the unit.

  Answered 3 years ago by Easy

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Q: QuestionDoes the adapter fit a sliding window?

Asked 6 years ago by Elo.

• A:Answer The included window kit is designed to fit most standard vertically or horizontally sliding windows and measures, 6.5" W x 20" L (minimum), 46" (maximum).
  
  Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] should you have additional questions.

  Answered 6 years ago by Whynter Customer Service

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Q: QuestionSo the water will drain through the hose from the bottom drain and UP a 3ft rise to reach the window?? Do both hoses have to be hooked to it continuously? Thanks

Asked 7 years ago by Rbenda.

• A:Answer For more information regarding how to drain the unit, please contact our Consumer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

  Answered 7 years ago by Whynter Customer Service

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Q: QuestionCan you roll it? Do you have to drain it? Thanks for your reply.

Asked 9 years ago by Simon.

• A:Answer Hi Simon, Yes you can roll it. Although if you have a carpet flooring it is very difficult. You do have to drain it but the frequency depends on the humidity of the environment. Here in California, I have had to drain it only once in two months.

  Answered 7 years ago by avijayVerified Purchase

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Q: QuestionIs this model self evaporating?my questing is concerning the water, does it evaporate or is this model strictly drain only?

Asked 10 years ago by jeff.f.

• A:Answer Hi Jeff, The unit does have self evaporating feature but only if you use it in that mode. In this mode, the compressor is not turned on so it will not cool your room. It basically acts like a fan and evaporates the water inside it into your room slowly.

  Answered 7 years ago by avijayVerified Purchase

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