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Questions & Answers

Page Showing 1-5 of 5 questions
  • QuestionI need directions it has not turned on

    Asked by Anonymous.

    • Answer We apologize the unit does not turn on. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product.

      Answered by Whynter Customer Service

  • QuestionHow deep is the BOTTOM shelf - I need to store two containers there that are 11 inches deep and 7 inches tall (and 12 inches wide). Is the bottom shelf at least 11 inches deep?

    Asked by VoraciousBuyer.

    • Answer Due to the compressor step located below the wire shelf, the available space is only 14 1/8" W x 6 7/8" H x 7 1/4" D. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product.

      Answered by Whynter Customer Service

  • QuestionDoes this unit meet ANSI/NSF standard 7 for restaurant use?

    Asked by SDC.

    • Answer This item does not have a sanitation mark, as it is designed for residential use.
      If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

      Answered by Whynter Customer Service

  • QuestionIs it self-defrosting?

    Asked by Velo42.

    • Answer This item is not self-defrosting.
      If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

      Answered by Whynter Customer Service

  • QuestionHow long are the electric cords

    Asked by Joy.

    • Answer The power cord is approximately 6'.

      If you have additional questions, please visit our website to contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST.

      Answered by Whynter Customer Service