Questions & Answers

Q: QuestionDoes this lock need an additional hub to connect to Wi-Fi?

• A:Answer No, this lock does not need an additional hub because it comes with the Yale Wi-Fi Smart Module.

Q: QuestionIs an operating system required for this lock?

• A:Answer Yes, this lock is compatible with the Android operating system.

Q: QuestionIs the fingerprint on the lock stored locally?

• A:Answer Yes, the fingerprint is stored locally on the lock and encrypted with AES128(bit) security.

Q: QuestionWhat is the maximum operating temperature for this lock?

• A:Answer The maximum operating temperature for this lock is 140 degrees fahrenheit.

Q: QuestionDoes this lock work with voice assistants?

• A:Answer Yes, this lock works with voice assistants like Amazon Alexa, Hey Google, or Siri.

Q: QuestionIs it possible to remotely control this smart lock?

• A:Answer Yes, you can remotely control this smart lock using the Yale Access App.

Q: QuestionDoes this lock have an auto unlock feature?

• A:Answer Yes, this lock has an auto unlock feature for hands-free operation.

Q: QuestionDoes this lock come with batteries included?

• A:Answer Yes, this lock comes with batteries included for operation.

Q: QuestionIs there a need for an additional hub for this lock?

• A:Answer No, there is no need for additional hubs as it works off your home Wi-Fi.

Q: QuestionCan I unlock this lock using my fingerprint?

• A:Answer Yes, you can unlock this lock using your fingerprint for secure access.

Q: QuestionWhat is the minimum operating temperature for this lock?

• A:Answer The minimum operating temperature for this lock is -22 degrees fahrenheit.

Q: QuestionHow many batteries does the Yale lock require?

• A:Answer This Yale lock requires four AA batteries.

Q: QuestionCan I use voice assistants with this smart lock?

• A:Answer Yes, you can use Amazon Alexa with this smart lock.

Q: QuestionIs it self locking from inside once door is closed?

Asked 7 months ago by Ka.

• A:Answer Thank you for your question. No, it will not self-lock from the inside once the door is closed. If you have any further questions, please get in touch with [email protected] or call 855.213.5841.

  Answered 7 months ago by Yale Customer Care

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