Questions & Answers

Q: QuestionDoes this deadbolt come with batteries included?

• A:Answer No, batteries are not included with this deadbolt.

Q: QuestionDoes the keypad have a backlight for easy viewing?

• A:Answer Yes, the keypad has a backlight for easy viewing at any time of day.

Q: QuestionDoes this deadbolt require any professional help to install?

• A:Answer No, this deadbolt has a DIY installation process that doesn’t require professional help.

Q: QuestionIs this Yale deadbolt battery powered?

• A:Answer Yes, this Yale deadbolt is battery-powered.

Q: QuestionHow many batteries are required to operate this deadbolt?

• A:Answer This deadbolt requires four AA batteries to operate.

Q: QuestionHow many entry codes can this keypad deadbolt store?

• A:Answer This keypad deadbolt can create and store up to 20 entry codes.

Q: QuestionCan you connect to Google home?

Asked 1 month ago by Anonymous.

• A:Answer Unfortunately no. This model is just a standard keypad deadbolt installation. Please search for an Assure 2 model with Wi-Fi or Bluetooth.

  Answered 1 month ago by Yale Customer Care

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Q: QuestionIs this item weatherproof on both sides. I’d like to use it for a side gate.

Asked 6 months ago by Rick.

Q: QuestionDoes it give you reports of who goes in to the house when they're using their codes?

Asked 6 months ago by Report.

• A:Answer As long as you install the App, you can enable notifications for anyone using entry code access. If you have any additional questions, please get in touch with [email protected] or call 855-213-5841.

  Answered 6 months ago by Yale Customer Care

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Q: QuestionWill it work on thinner doors 1-3/8 interior

Asked 7 months ago by Anonymous.

Q: Questionmy door is 2" thick, will this fit? Usually door thickness is in specs. Not on this one

Asked 9 months ago by Anonymous.

• A:Answer It says it will fit a door up to 2" thick, you just need to purchase longer screws. They are sold separately.

  Answered 8 months ago by Susan

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