Questions & Answers

Q: QuestionI have a normal (standard) electrical outlet, (Chicago, Illinois) in a 1200 square foot single family home. Will there be any need for additional voltage and or electrical wiring work, in order to safely use this stove in my kitchen?

Asked 4 years ago by Basquiat.

• A:Answer Hello! Thank you for reaching out to us. The appliance needs to be connected to a single phase electric line rated at 120/240Vac, 15A max and 60Hz frequency. Our oven is equipped with a four-prong plug for your protection against shock hazard and should be plugged directly into a properly grounded receptacle. For more information, please see our Dual Fuel user manual here: https://static1.squarespace.com/static/57683e2f8419c29d040867a0/t/6080625f7040ba0f0128341a/1619026539158/Dual+Fuel+Range+User+Manual+and+Install+Guide+-+English+-+April+2021+-+WEB.pdf Please let us know if you have any further questions that we can help answer! Thank you!

  Answered 4 years ago by ZLine Customer Service

  
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Q: QuestionIs 1/2” gas line adequate for 6 burner set up

Asked 4 years ago by Stovehunt.

• A:Answer Hello, Thank you for your inquiry. A 1/2" gas line will work for this range. Thank you.

  Answered 4 years ago by ZLine Customer Service

  
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Q: QuestionIn the Overview, it says that it has sealed burners. In the Specifications it says it does not have sealed burners. which is it?

Asked 4 years ago by JMan50.

• A:Answer Hello, Thank you for your inquiry. This range will have sealed burners. Thank you.

  Answered 4 years ago by ZLine Customer Service

  
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Q: QuestionWhat is the burners performance, in BTU?

Asked 5 years ago by tintin.

• A:Answer Hello, Thank you for your inquiry. Each burner rating is as follows. Rapid: 13000, Dual: 18000, Aux: 4200, Rapid: 13000, Semi: 8500, Semi: 8500. Thank you.

  Answered 4 years ago by ZLine Customer Service

  
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Q: QuestionIs this oven convection only? And is the griddle included? Thanks!

Asked 5 years ago by Star.

• A:Answer Yes convection only and unfortunately no griddle is included.

  Answered 4 years ago by dtmcnamaraVerified Purchase

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Q: QuestionHow does this item ship?

Asked 5 years ago by paulc.

• A:Answer Ships freight a mini crate with a TON of package foam.

  Answered 4 years ago by dtmcnamaraVerified Purchase

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Q: QuestionWhy does best buy not install the zline ovens???

Asked 6 years ago by Nikki19.

• A:Answer Hi there, Thank you for your inquiry. I would check with your local Best Buy concerning installations. However, any professional contractor would be able to install any ZLINE products. Thanks!

  Answered 5 years ago by ZLINEKitchenandBath

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Q: QuestionWhat is the electrical requirement for the stove?

Asked 5 years ago by Anonymous.

This question was asked about the related product: ZLINE - Professional 4.6 Cu. Ft. Freestanding Dual Fuel Convection Range - Gloss Red

• A:Answer Hi there, The electrical requirement for this range is: 120/240Vac: 20A max Thanks!

  Answered 5 years ago by ZLINECustomerService

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