A:AnswerThank you for your inquiry. ZOJIRUSHI AMERICA CORPORATION warrants its electrical products against defects in materials and workmanship for a period of one year from the date of original purchase when purchased from an authorized retailer. Please click here for further information : www.zojirushi.com/support/product_warranty.html . Zojirushi America Customer Service can be reached at 1-800-733-6270 for further assistance or by emailing [email protected]
A:AnswerThank you for your inquiry. The battery powers the clock and timer memory while the power cord is unplugged. The battery does not affect the function of the rice cooker. It is only for the time feature and timer function. The battery is soldered in to the power board and will need to be replaced by an authorized service center due to liability reasons. Please contact Zojirushi America Customer Service at 1-800-733-6270 for further assistance or email [email protected]
