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Customer Ratings & Reviews

$1,099.99
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Comp. Value: $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 990 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the ample space and well-designed size of the 19.6 Cu. Ft. Frost-Free Upright Freezer, along with its overall performance and quiet operation. The freezer's capacity, ease of use, and organizational features are also well-received, as is its price point and user-friendly temperature controls. However, some customers have reported issues with freezing functionality and the strength of the door seal, while a few have expressed dissatisfaction with the delivery service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 990 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so spacious and I love it. I changed from a chest freezer that I had bought instead of an upright to save money. Don't do it. An upright is soooo worth the cost difference for the organization and ease of use. I now have shelves for every kind of meat and I do not have to unpack everything just to get something out. So happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large and roomy, easy to reach ever shelf I like the advantage of being able to lock the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Whirlpool 19.6 Cu. ft Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Whirlpool upright freezer to replace an old Kenmore chest freezer. We chose this brand/model because of the storage space. It has more shelves than other similar freezers and Whirlpool is made in the USA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy Efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new freezer replaces our 33 year old freezer,....aka energy hog. Our new freezer is working great.......energy efficient and keeps all our items frozen!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is a great value for the money. Runs quiet. Looks good too. Easy access to all items.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    good size for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for the price. Spacious inside. plenty of room to put all of my frozen food

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase of this freezer. Works great and have lots of room. We got this to replace our old rusty freezer. Hope it lasts 42 years like our old one. Not going to hold my breath on that one.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love this upright freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of diving into my chest freezer to retrieve frozen goodies, I'm excited to have an upright freezer that showcases all of my food: No more burying the chicken or peas, only to find them 3 years later! If you are new to large freezers, please consider purchasing an upright--you'll never regret it. The huge shelves and nifty door compartments are perfect for organizing all your frozen treats! I've only had it for about a month, and it is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Enjoy the adjustable shelfs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 40 year old unit. This one's a little smaller, but the right size for us. I can't wait to see if my electric usage is less

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    Good Upright Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is great. However, there are a few things that could be improved. The vent system going up the back of the unit (on the inside) needs to be placed some other way so they are not so easy to block. We also had a problem with the seal around the door coming unglued. I pushed it back in place, but have not had a chance to contact Best Buy or Whirlpool about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great last minute purchase! My freezer died right when I roasted green chile!! Thankfully this one was available!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent Freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great appliance, easy to use and find your frozen items. Plenty of space and frost free. Love this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Whirlpool freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer for the money Plenty of room. Would recommend to friends and family. Whirlpool appliances are a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great freezer and a brand you can trust.....Whirlpool, like no other...It's big, roomy and frost free.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a cheat to the stand up and it's great has so much more room. Easy to have setup and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Needs are Met by 19.6 cu. ft Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted to have a brand name upright freezer that is 19.6 cubic feet. Organizing frozen goods is easy. Allows us to buy larger quantities of meat at much lower costs per pound, important with the surging costs. Installed in our basement utility room next to the refrigerator we purchased last year from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great American made freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 20+ year garage freezer. Plenty of space and capacity and runs very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fabulous freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. Lots of space, shelves as well as door storage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Quiet running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our 27 year old freezer. This one seemed comparable. Quiet and spacious. We'll see how long it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    good freezer -

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is just the right size for our use - has plenty of shelves and storage area - like it very much so far

    I would recommend this to a friend
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