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Customer Ratings & Reviews

$499.99
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Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,343 reviews
  • Rated 5 out of 5 stars

    Good choice if you need extra freezer space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice extra freezer. The upright design makes it much easier to find things in the freezer. Only had it for a few weeks but appears to be a quailty product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was wanting a auto defrost stand up freezer. The one I purchased was easy to set up and has inside lighting. Glad I got this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes quite nicely. Chimes when the door opens and has an indicator that tells you if the door isn’t closed securely. Overall a great appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, especially for the price and the fact the the "name brand" version is the exact same but only a couple hundred more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I’d but. it again. Quick delivery and pickup of previous unit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 13 months. Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would prefer to give -0- stars. This unit stopped working after 13 months. My entire freezer full of food spoiled as the freezer turned off. Since I did not purchase an extended warranty, I'm being asked to pay a $129 service charge. I've tried to find other appliance repair companies to come to fix, but have been told that Insignia parts are difficult to get so most companies don't service this appliance. I do not recommend this product or Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time . Working good as it should .would buy it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Good Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is really nice. Love the bins on the door - nothing will slip out the side of these bins. Also there is great lighting so you won't have to grope in the dark to find what you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance and very energy efficient! Very happy with my purchase. It’s a beautiful appliance and more convenient than a chest freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer/fridge combo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the freezer/fridge. I would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, Plugged it in and its been a go. Needed it for my baking, great price, adjustable shelves, and smooth delivery and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best upright fr4eezer I ever owned. The ONLY complaint I have is I wish it displayed the current temp NOT just the current SET point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome appliance!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer ! Spare fridge! The choice is yours! Super high efficiency, ample space and easy to configure. If you’re in the market for a freezer I’d recommend this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Insignia small upright convertible is stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is stylish and efficient for quick freezing. It seals electronically and the interior lighting is useful.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for writing a review for our upright convertible freezer/refrigerator. We are really glad
      to know that this product has met your expectations, getting comments like yours really makes
      our days better.

      If you need help with any of your products, please contact our team in the link below, they will be
      more than glad to assist you with your questions.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer. Easy to setup and keep all items frozen really well. Love the Quick Freeze feature to bring the temperature down very fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia freezer return

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue from the factory but with no questions asked just a phone call they brought me a new one and took the old one away it was the easiest return I've ever done in my life thank goodness because it was within 3 weeks but I will deal with Best buy in the future forever their prices around the holidays are amazing and this last return was just phenomenal the way they handled it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice features and good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer does it’s job. The quick freeze option is a nice extra and works great to quick freeze new items. The only issue we have is that the handle that came with the freezer doesn’t fit the door. Best Buy was unable to do an exchange so they agreed to a discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service. I'll alway use it. Tha

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. I'll alway use it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the right size for 2 people, we stored a lot of stuff we bought in bulks. The freezer feature is what we use and it has been doing it's job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it seems to working fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely complicated delivery. it took an unexpected long time and a lot of misleading messages and emails. Item seems to be ok.

    I would recommend this to a friend
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