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Customer Ratings & Reviews

$499.99
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Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 4,343 reviews
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Great for the Wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gifted this freezer/Fridge to our son and daughter in law in anticipation of family expansion. They love it works great. Just the right size and footprint. Spacious enough to have an area for future meals and of course door space for ice cream or freezer pops for immediate consideration. Meets all expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet running with enough room for a quarter cow and half a pig!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our garage. Works great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good freezer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great 9mo later. Quiet and just the right size.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the **Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer**! It’s great to hear that it’s been working well for you after nine months and that you find it quiet and perfectly sized for your needs. A reliable freezer can make a big difference in keeping your food organized and accessible. If you have any further questions or need assistance, feel free to reach out! Enjoy your freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility

    Rated 4 out of 5 stars

    Insignia freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice freezer. It has plenty of space, shelves, and converts into a refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    just what you need..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific product. large capacity, quiet, and attractive. we use it as a freezer but will use as a fridge when entertaining large groups.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Excellent Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer keeps food perfectly ice cold. It's easy to use and set up, and has lots of room. We have not tried using it as a refrigerator. The only issue we've had is that its door seals so strongly and it weighs so little that when opened it will actually drag a bit on my smooth concrete floor.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works like a freezer twice its size

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Insignia freezer 2 1/2 years ago and it has worked flawlessly. It stores all overflow from our refrigerator plus more. It doesn't take too much space in the garage but offers plenty of storage for all our meats and frozen foods. Overall the family is very satisfied with this product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia freezer. We are delighted to hear that it has been a reliable addition to your home, providing ample storage without taking up too much space. Your satisfaction is important to us, and we are pleased that the freezer meets your family's needs so well. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this freezer for a little over a month. Time will tell, but so far I have no complaint. It is perfect! Before buying it, I researched reviews on big name brand products and their quality has declined over the years. This Insignia was the size I needed, the color I wanted, it's ENERGY STAR certified, and was less expensive than other brands. Other items I have purchased from Best Buy were great! So, I don't expect this to be any different.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Insignia freezer/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our Insignia freezer or refrigerator. We are using ours as a freezer . Nice to have the option of being a refrigerator. It works great with plenty of room. Looks really nice in the kitchen too .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our garage. It's the prefect size and works well in our space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great little freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer, and the price was great. I was thinking of getting a chest freezer, but glad I went with this Insignia upright. It has more than enough room for all my excess foods, its frost free and was cold quickly. It runs quietly and doesn't take up much space in my garage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer! Works great in my space. It’s got plenty of space and it’s easy to switch functions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect little garage convertible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and easy functions. You don't have to be a genius to change from freezer to fridge. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The best you can get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I didn’t want a freezer, but I wanted a big enough freezer to do what I needed it. I’ve been watching this freezer for years. Reviews are excellent and it’s always out of stock. When it showed up on sale, I jumped on it. I love it And it’s very quiet.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic review! We're thrilled to hear that you absolutely love your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it meets your needs perfectly and that you were able to get it on sale after watching it for years. We're also glad to hear that it's very quiet. Enjoy your new freezer! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Garage friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my garage. Stays cold. Only wanted freezer not to use refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Replace Beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful unit. My old freezer was 30 years old. It started leaking. The first stop was Best Buy. This Insignia was on sale. It fits perfectly where the old one was. It truly is a beauty.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Upright freezer amazing abilities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably fantastic. You open the door and everything is put away so you can see it clearly no more stacking everything on top of each other never knowing what you have and always know exactly what the temperature is displayed brilliantly on the door fantastic. Bye very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this as an extra garage freezer. It has exceeded my expectations in every way. Delivery was on time and very courteous. The product was undamaged and set up without any problems. The freezer it's self is higher quality than expected and looks very nice. I've been monitoring the temperature inside with a regular old school mercury thermometer, and found that the digital temperature setting is spot on maintaining the correct temperature. No complaints here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all...BEST BUY...rules!!! I can not describe how happy this makes me feel to write this...2020 was a longggg year and with that not many words needed. We started looking for an upright freezer and could not find one because people had the same idea...stock up... so 3 months in a lookout when someone posted a picture and when I add it to the cart as I did 4 other times before this I thought: it will be another one ...the day of delivery it will say it is backorder ...no not on this case.I got an email asking me to confirm delivery, I could not believe my eyes! Delivered by 2 gentlemen wearing masks and keeping a distance and that's it... The Freezer/fridge combo is awesome, tons of space, and yes on my garage perfect and just the way I wanted. Thank you BEST BUY for it and for keeping your employees and customers safe and happy. I soooo recommend the item and the company. Orminia Santana

    I would recommend this to a friend
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