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Customer Ratings & Reviews

$499.99
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Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 4,343 reviews
  • Rated 5 out of 5 stars

    Good value and available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for needs. Very nice customization on the interior for organization. So far a quality piece with a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep on the back porch outside and out of the sun and it works great. Really liking the organization of the glass shelves and draws. None of those wire racks that warp over time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well done! Great little freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very nice experience with my purchase of my Insignia convertible freezer/fridge from Best Buy. It will be a freezer for me for the time being, it is nice to know I can use it as a fridge if the need arises just by changing the temperature setting. The delivery option for me was the right choice, the guys were polite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer. It's so spacious! It can fit pizzas and still have room for something else in front of the pizzas. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upright freezer! Perfect for a single person. Just got it a short time ago and seems ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and really well put together. We are very pleased with the price and the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on freezer. Quick delivery and easy store pickup.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TimB,

      Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're glad to hear that you found it to be a great deal and that you had a positive experience with the quick delivery and easy store pickup. Your feedback is much appreciated! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Good price. The convertible feature is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insigna 13.8 Cu Ft Garage Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Freezer was deliver and set up in our garage. It has been working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Storage for Food

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this unit to keep some soups and other meals. I had room in the garage and installed an additional 120v electrical outlet. All in all, I feel this will be a good investment. It is not fancy but it is functional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked flawlessly since purchase! Wife loves it so i love it…

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the product has worked flawlessly since your purchase. It’s wonderful to know that your wife loves it, and that makes you happy too. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Extra storage Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the refrigerator for 1 1/2 years. Changed from freezer to refrigerator several times when I purchase 1/4 beef. Has performed very well. Glass shelves are nice as is the door storage and bottom bin.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi WilliamG! It’s great to hear how well your Insignia convertible freezer has adapted to your needs—especially with that 1/4 beef rotation! The flexibility to switch between fridge and freezer modes really shines in situations like yours. Glad the glass shelves and storage layout are working out too!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Exactly what we wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the upright feature for ease at finding what we need without digging. My wife is very short , so she loves that. We are pleased with the freezer. BestBuy was helpful throughout our buying experience. Prompt, polite and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Insignia 13.8 Cu Ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Converts to either fridge/freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear TracyS,

      Thank you for your fantastic review! We're thrilled to hear that you find the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer worth every penny. It's great to know that the convertible feature between fridge and freezer is working well for you. If you have any questions or need further assistance, please feel free to reach out. Enjoy the versatility and convenience! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good medium size freezer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the chest freezer now wishing I had kept both it’s a great freezer works really well could use more room the chest freezer would have been good for storing things and having a freezer that gets ice is good for power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek, clean, and spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I love the space and shelves that are in it. This is my first convertible freezer/refrigerator. We are currently using the freezer side of it. Easy to move and level with the wheels(back) and the adjustment knobs on the front. It looks clean and sleek as well. Definitely a recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works in a pinch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a value purchase. It works perfectly fine as a freezer and a fridge. No need for a more expensive brand when this one performs just as well and for a great price. Have it in the garage and hardly makes a peep.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fantastic freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great freezer or refrigerator, A lot of room good size

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Excellant Freezer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to prepare for baby two to have space for freezer meals and breast milk. Love that it is perfect for when our boys are little and we need more freezer space. Then when they are older and eating us out of house and home we can turn it to an extra fridge! Great purchase and very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love this freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is the perfect size for a small family. It works well, looks good and freezes things pretty quickly. I really wanted one I could put in the garage - for this one, it is not recommended. So I put it in the basement. Small inconvenience but very glad I purchased it. It can also be used as an entire refrigerator if desired.

    I would recommend this to a friend
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