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Customer Ratings & Reviews

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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 3009 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 3,009 reviews
  • Rated 5 out of 5 stars

    Nice washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great. I have never seen a spin cycle that fast before. I have to do a better job of leveling the feet because it likes to walk during the spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer Looks great, works great, zero complaints! The cloud integration is pretty slick as well. Nice getting push notifications when the cycle is complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent companion to matching dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little louder than we're used to from previous unit but not intrusive. Turbo Wash option shortens run time but still provides excellent cleaning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    EXTREMELY LOUD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well and quickly, but is EXTREMELY LOUD. Every phase of the wash cycle is very loud. Reviews said that this was a quiet machine! You know when the washer is running from every spot in the house, this has never been the case with any of my other washers. Immediately had BEST BUY come out to check on the washer and was told by repairman that this was normal volume from this machine from his experience. Maybe I had a lazy repairman? Would love to hear from owners who have this machine and don’t think it sounds like a small plane has supplanted their laundry room.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great modern washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, note sure the WiFi connectivity is that useful but it’s a great washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Love the smart features, stainless black steel look, and quick washing time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, i like the detergent tray. I wish it had a inner light but overall it's great and I could see this thing lasting at least a decade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than sitting pretty… it washes great.. nice and quiet and leaves my clothes almost dry.. and being that I hang dry that’s definitely a plus…

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t deliver the first time. Second time deliver and the door of the washer was broken. Had to schedule maintenance

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Mark. Thank you for sharing your experience with the LG Washer (WM4000HBA) model. We understand how important a smooth delivery and setup process is, and we appreciate you taking the time to let us know what happened. Your feedback helps us continue improving both product quality and service coordination. To explore more about your washer’s features or support resources, feel free to visit https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. We hope the scheduled maintenance resolves the problem immediately and you can finally begin using your new washer without further complications. If you’d like further assistance, please send us an email at [email protected]. We’re here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Revuew

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 great product one of the best dryers out if you want something quick and fast get this product it is best for you excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suits our family

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for about a year now. Love using the app to know when wash is finished or if there's a problem. (Kids don't always shut the door properly) Still going strong.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for the generous feedback! It means the world to us that you are happy with your LG Stackable Smart Front-Load Washer. We consider customer experience and satisfaction to be our top priorities, and your comment reaffirms that. Let us know if you need anything via private message on Facebook or Twitter, using the handle @LGUSSupport and include your model and serial numbers. Have a great week! ~Rita LG

  • Rated 5 out of 5 stars

    Great product would recommend .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend . The WiFi connect features are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one ive ever owned. Working great no issues. Besides lg not supporting thin q app any more . On-line features still wort thogh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next generation washer with similar functions to what we had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m my opinion . And my try with this machine , don’t like because the The softness place ., is not working well ..and every cicle time is to much time for complete. I think is increasing energy bill .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work horse dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this dyer. I love the pink know vs. the standard stainless steel look. It has so many useful features and can clean our clothes in 20 mintures for a small light load, Enjoy the flexibility of all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new washing machine. It is very quiet, and finishes the loads very quickly. So far, I could not be happier. Just waiting to receive the dryer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First front load washing machine we’ve bought. So far it works quite efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an upgrade from a 13yrs older LG front loader. It's large capacity is great and the Turbo wash is fast. Small loads take only 20 mins. And it is very quiet. So far it was worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best front loader

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best front loader i have ever had. Love the thin models leave a bit more room. After 3yrs still no problems. Love the fact it has filter you can clean.

    I would recommend this to a friend
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