Customer Ratings & Reviews
- Model:
- BE-PKRFCO
- SKU:
- 6434809
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.
This summary was generated by AI based on customer reviews.
Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not always recognize keys so a bit frustrating.
No, I would not recommend this to a friendKeyboard dead in one month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is nonfunctional after just over a month in use. It's not the batteries (replaced them) or the receiver (working fine with the mouse). I rebooted, reset, etc. Unfortunately this deal was indeed too good to be true.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JenniferM, we're so sorry to hear your Best Buy essentials™ Keyboard stopped working after just one month. We understand this is frustrating. To get this resolved quickly, please contact our Best Buy essentials customer support team (1-866-597-8427) for assistance. - Mae | BestBuy Essential Support
Don't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well at the start then stopped working after 2 months.
No, I would not recommend this to a friendMeh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is poor quality, bottom row keys require extra pressure which slows down typing. Mouse is fine.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with the Full-size Wireless Membrane Keyboard and Mouse Bundle. We’re sorry to hear that the keyboard didn’t meet your expectations, especially with the bottom row keys requiring extra pressure. We’re glad to know the mouse is working well for you. Your feedback is valuable and helps us improve our products. Please reach out to our Best Buy essentials customer service team (1-866-597-8427) so we can assist you further and explore possible solutions. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Key responsiveness
Horrible Quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for 1 month and multiple keys stopped working. The E key along with the 3 key on the number pad went out completely. Removed the key covers and no debris. Would not recommend.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello WilliamG,
Thank you very much for taking the time to review our Best Buy essentials - BE-PKRFCO Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Essentials Support
Alvin
https://www.bestbuy.com/
Wireless keyboard.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has a mond of it's when I'm typing. Mostly the shift button is cattywampus every so often. Working sometimes no working other times. Might be the cheap batteries they hive you with it.
I would recommend this to a friendProduct is cheap
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stop working after 5 months! Spend me, get more quality.
No, I would not recommend this to a friendKybd failed. NO RETURN ALLOWED.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kybd key failed. Tried to return, but rep said it was over 2 weeks, and he couldn't help me. I'll never buy from Manalapan BBuy again. $20 kybd/mouse combo? Are you fn kidding me? Never again, Manalapan BBuy.
No, I would not recommend this to a friend- Cons mentioned:Key responsiveness
Disappointing and Stopped Working after 4 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible keyboard and only lasted a few months! The keys are not very responsive and then a few just stopped working. VERY disappointing! I advise you to avoid it.
No, I would not recommend this to a friend Stop working in just 4 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the keyboard on 2nd Jan and within 4 weeks time many of the keys are not working. I don’t suggest this product. Unfortunately Best Buy only give 2 weeks for return the product so can’t get refund. If I could have purchased from some other place that could be eligible for return as it’s within a month period
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi VipulP,
Thank you for taking the time to review our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. I understand you found it uncomfortable to use and that can be discouraging since many of the keys are not working. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
Just grab a Logitech
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is the cheapest option but it should still fully function properly, more than 2-3 key inputs entered at the same times leave the keyboard stuck until you repress the key that is replication the input. Not work it
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Anon!
Thank you for taking the time to review our Best Buy essential - BE-PKRFCO Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Receiver, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
BestBuy Essentials Support
Alvin
https://www.bestbuy.com/
Keyboard
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keybored worked great for about a week then noticed had to forcefully click keyboard to type certain words
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We’re sorry to hear that the keyboard didn’t perform as expected after a week of use. Your experience is important to us, and we’ll look into this issue to improve our products. If you need further assistance or have any questions, please reach out to our Best Buy essentials customer service team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard will show as a connected perephiral but doesnt actually cause anything you type to appear on-screen. This has held true when connected to more than one computer. The mouse feels flimsy, though it does function. I do t use it though, as the last time I removed the USB do gle from my laptop, the entire thing bricked and I had to reinstall Windows as my restore points disappeared and nothing else would work in troubleshooting.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Drewid83,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Best Buy Essentials Support
Keyboard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so. One of the keys sticks. We be buying a better brand
No, I would not recommend this to a friendGood Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good keyboard with a smooth stroke and comfortable mouse
I would recommend this to a friendKeys do not work after a few days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keys stopped working after a few days about half the keyboard didnt work at all the other half was super slow to respond. Ignore the price and stay away from this product!
No, I would not recommend this to a friendDoesn't last long
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great for 3 months, then the membrane under the keyboard started shifting to the right, so I had to pop the keys off and shift the membrane back to the left (I ripped the membrane so now it's useless)
No, I would not recommend this to a friend- Pros mentioned:Keyboard quality
Mouse just died
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this combo back in late September, and by late October the mouse just stopped working. It's not the batteries, it's the mouse. The keyboard woks perfectly though.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We apologize for the inconvenience you experienced with the mouse in your combo. We are glad to hear that the keyboard is working perfectly. Please reach out to our customer service team for assistance with a replacement or refund for the faulty mouse. We appreciate your business and hope to provide you with a better experience in the future. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
- Cons mentioned:Key responsiveness
don't buy this keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keys don't respond stopped working after return date had passed.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I'm sorry to hear that the Best Buy Essentials Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Receiver stopped working after the return date had passed. We understand how inconvenient this is and apologize for the frustration it's causing. While we can't assist with returns or exchanges outside of our return window, we're committed to ensuring you have a positive shopping experience. We'll make sure to share your feedback with our customer service team to help us improve our product support and quality control processes. Jeth | Best Buy essentials™. https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
Broke Right After Return Period Ended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this! It stopped working and no longer able to return. Only had it for about two months or so. Had issues about one month in, both keyboard and mouse stopped working, and no longer able to return it. Replaced batteries and it worked for a little bit. Now it’s not working at all.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Mariel, we apologize for the inconvenience you have experienced with our Full-size Wireless Membrane Keyboard and Mouse Bundle. We would like to assist you further with this issue. Please contact our customer service team at 866-597-8427 for further assistance or to explore potential solutions. Thank you for bringing this to our attention. Gly | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
