Customer Ratings & Reviews

First, I am very frustrated with markings on the stove top. We don't even use high heat unless boiling water and only own the recommended cookware, so I do not understand why there is what look like bubbles and scratch marks under the glass. I ended up returning the first one, as the bubble marks looked really bad. The second one it not as noticeable but still there. That said, I LOVE the rest of the stove and features. I wanted one that dehydrated and this one does bread proofing as well. The oven takes a bit to heat up but not super long. It cooks well and evenly. I am super happy with the oven and the ovens features. I like the warming feature on the range, but the markings really take away from the look and quality of this stove. The SmartThings app is great but there are a few things I am not happy about there too. 1) you can't actually pre-heat without touching the stove. You can set it on on the app, but need to touch the start button on the stove. 2) you can't turn on the oven light without either the app or opening the door. That seems very silly to use an app to turn on the oven light when it would be far easier to just push a button. I typically just open the door to look but that removes heat from the oven, which is ineffective, but I am not attached to my phone.

Upgraded stove to match rest of appliances and turning it into a smart house. Looks so good/sleek/clean. Has so many functions built in. Air fry/dehydrate and rapid cook/boil. Went to work and geek squad delivered and set up❤️ Now it is more Exciting to bake or air fry more often, straight from Phone while taking a bath!!

Absolutly love this oven. Still learning everything it does. Its beautiful with awesome features

Samsung NE63A6511SS/AA Smart Freestanding Electric Range ordered online and picked up and installed on November 15, 2024. The range is an excellent product but the workmanship on the terminal block and loose sheet metal parts exposes the lack of workmanship at the factory. Had to purchase a tap and tap the threads on the electrical terminal block to securely fasten the power cord to the terminal block. Sheet metal parts loose on back and underside of range because sheet metal screws were midding.

I have never had a problem with Samsung. The product is as described and works wonderfully thus far. I have not learned all the many features yet, but I can say the Air Fryer and Baking is wonderful and it is quiet! The stove top is a bit delicate compared to 10 years ago, but I clean it after I cook and have no problems. I would recommend this to all my clients and already have! The price that Best Buy offers, along with the opportunity to purchase the protection, makes me, as a person who does not eat out very happy. Thank you for continuing to make great products!

Easy peasy with a touch of your fingertips.. You want an Air fryer? Guess what?? Yes, it has an awesome air fryer. The conventional oven is fantastic too. You can set it with the timer and shut off the oven at the end of your timer. You want MORE?? With its Bluetooth capabilities your Roast, Turkey, Lamb won’t scortch or burn. Your out shopping and your timer goes off, shut off your oven via Bluetooth. It is big inside this oven-Self cleaning no more scrubbing after big dinner parties ..5 star all the way the only thing better than this, is a Chef behind it! Emrile might not be available.. So buy your Man an apron and a Chef hat and you’ll have it all :)

I like it overall the oven is excellent and cooks all my food evenly. The features of the wifi and Air Fry it is really convenient. The only thing I will recommend to improve is the glass top, it scratched easily and is a little challenging to clean.

We were updating our kitchen and so decided to replace our bisque stove with a beautiful new stainless Samsung. It is a lovely piece of equipment that works great and also looks great. Best Buy had it for a decent deal and has an awesome warranty. We will next be looking to update the refrigerator and will once again shop with Best Buy Because of the good sales and the amazing warranties.

I love my range! However I don't totally know how to use it especially using the convection part. I did not have any user manual for the stove. I was not here when it was delivered therefore I had no personal instructions.

This is our second purchase. The first ine was for our new condo, this was for my in laws base on our experience with it. Easy to use, clean and cook with it. Cooks like a champ says my wife all the time.

Love this stove, its so easy to clean. Heats up very quickly.

It is hard to say you really like a range, but this was a great purchase! The oven is the best part! Having the fan assist with baking helps cook things faster, more even and crispy! The air fryer part is also really great! We don't usually use it as air fryer only as it doesn't seem to work as well, but we will bake it for most of the allotted time and then air fry for the last 5-8 minutes to really crisp up our food. Only thing we use air fryer on only is to reheat our to go\delivered french fries to have them taste freshly made!

Ive had it for a few months now and it is what it is. It's a stove/oven combo. It works great as far as cooking food. My other half has really been able to get alot out of it and the meals, desserts and pastries come out great everytime. She also loves using it and has made cooking more enjoyable for her. The tech that the samsung product comes with does take some figuring out. Not as seamless as I thought but there is like a "start up" if you will when pairing the samsung oven with the samsung phone. Overall the product does have cool tech and is not hard to figure out. The product heats up food and does what it supposed to do and at a decently affordable price.

Looks clean and nice, refreshes the space! Love the oven!

Love it! Heats up great and the air fryer is amazing! Lots of space and easy clean too!

It’s a great stove in most aspects. The only thing is most of the time for each use you will need to clean it. It gets messy quickly. The process of cleaning it takes about 5 minutes. If you cook a lot and clean little I would not recomend. Also the air fryer in the oven, it takes longer than a standard air fry. Might as well Just heat the oven and do it like you eventually would. Other than that the appearance is perfect.

Overall I like this unit and I feel the temperatures are consistent. Volume - My main gripe of this unit is the LOUD songs/beeps it plays. When the LOUD timer is going off, you have to hold the button for 3 solid seconds for it to stop. And it is either Sound On or Sound Off. And yes, Sound Off means when a timer goes off, it blinks with no audio. Cleaning the top - Spray cleaner by itself won't shine, you'll need a polish cleaner Air Fry - Feature works great, we use it often.

Didnt know i needed a stove with wifi. Alexa can hook up to your stove or you can just use your phone. You can pre heat the oven from your couch. Plus it will only heat it for an hr. The oven heats fast, burners are hotter than most stoves.

Beautiful. Works wonderfully. Have not used the convection option yet, but I hear from multiple people it’s amazing.

The oven is great and works as expected. It matches all other appliences in my kitchen. I thought the wifi option was unnecessary at first because why on earth does an oven need wifi!? But its actually pretty useful. You can update the time or turn on/off the light. It will let you preheat from your phone and then notify you when its done and then again after your food is ready. You can check to make sure it’s off which is super nice. Overall, I am very happy with this purchase.