Customer Ratings & Reviews
- Model:
- NE63A6511SS
- SKU:
- 6447922
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Disappointed with oven and purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have a good experience purchasing this oven. The sales associate rushed me and didnt process it for no interest nor did he apply my rewards towards the purchase. I had to go back in line to have them applied but no one wanted to process a return to process the no interest option. When the oven arrived the delivery guy took all my baking dishes with old oven and did not answer my calls about retrieving the baking dishes. So i lost 8 baking dishes. The touch screen feature is really tempermental and dont work gracefully. Must touch buttons over and over. The bottom warmer/storage drawer is very cheap and came bent and crooked and falls off track. And the oven has a weird smell to it. The stove becomes stained with every use and very difficult to clean. Overall im disappointed with my buy and think the oven is cheap and poorly made.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sabrina V,
To better assist you with your purchase concern and delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
As for your specific concerns with the range, let us extend our help by providing the details you need for your range.
Below are links to help you with the panel that does not respond to touch, the weird smell coming from the oven, and tips on how to clean your cooktop and oven. Please note that there are hyperlinks you can click and videos you can watch for additional information.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Odor or smoke from the Samsung oven:
https://www.samsung.com/us/support/troubleshooting/TSG01110185/
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS10006856/
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS10002315/
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151764711) when you message us so our team can retrieve your information.
Thank you.
Nicole
- Pros mentioned:Overall performance
Love this oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this oven! It has lots of options and looks beautiful
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung range is very good brand.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very, very good brand. Amazing range. Right now is about two months in use and there is no any issues so far. We are so happy with the Samsung range.
I would recommend this to a friend - Pros mentioned:Air fry, Ease of use
Definitely would recommend this stove.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove. Easy to use. Even cooking. Love the air fryer feature. Looks great in m kitchen.
I would recommend this to a friend Awesome Stove / Oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung Oven. I have had it for 6 months now and am still in love with it. I bake a lot, the bread proof feature was won of the things that I was looking forward to the most and it hasn't disappointed. My only issue I've had with it is the temperature was off by about 20F too high. Adjusted it per the manual instructions and so far so good. My son also has this identical stove and recommended it to me.
I would recommend this to a friend- Pros mentioned:Overall performance
stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this works really well and the light stay on till it is cooled off
I would recommend this to a friend - Pros mentioned:Overall performance
Great stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stove. Previous stove of 32 years stopped heating and I needed to replace it. Was looking at a different one in the store when the sales person steered me to this one that was less expensive and had more features. It looks really nice. Haven't tried all the feature yet. The controls are relatively easy to figure out....through trial and error. The cook top does take some work to keep looking clean and still looks good so far. The storage drawer is a bit smaller than my previous stove but forced me to get rid of a few items I no longer need.
I would recommend this to a friend - Pros mentioned:Ease of use
Good range.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the finish. Fits perfectly. I love the WiFi option to allow us control and peace of mind of possibly leaving the oven on. Easy to operate.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has worked as expected, clean and very nice looking. Nice features too.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Delivery on time. Competitive pricing.
I would recommend this to a friend - Pros mentioned:Convection, Ease of use
Good electric range for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent electric range. My parents love it and use them everyday. Much more convenient to clean these stove compare to gas stove.
I would recommend this to a friend Samsung range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove, beautifuly designed, works great, highly recommend
I would recommend this to a friend- Pros mentioned:Ease of use
Happy I upgraded
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this oven! Easy to use! Nice to be able to control oven settings by using my mobile phone.
I would recommend this to a friend - Pros mentioned:Heating speed
great purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove, I have nothing to complain about, the oven is also great, the food is well cooked and the air fryer option is also great.
I would recommend this to a friend - Pros mentioned:Air fry
Samsung Stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stove it looks so nice and sleek. I love that it has 5 burners. The oven includes air frying. Although I haven't used it I am going to enjoy it rather than pulling out my other air fryer. Love that it was a storage cabinet on the bottom for my pans also. Clean up is just a wipe away.
I would recommend this to a friend - Pros mentioned:Air fry
The best oven ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best oven that I have ever purchased. I bake and cook so much for my family and I have been highly impressed with all of the features. The air fryer is AMAZING! I can’t say enough good things about this!
I would recommend this to a friend Samsung is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has made an excellent electric range with all features I like. My last Samsung was purchased in 1916 giving us 8 years enjoyment. Thank you
I would recommend this to a friend- Pros mentioned:Heating speed
Best range I've ever owned!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It's easy to clean, cooks evenly and the air fryer feature is a snap to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the oven so far. Very easy to use and the wifi feature is great!
I would recommend this to a friend - Pros mentioned:Air fry, Convection
Great range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the features this oven can go. It can used on bake, convection, broil, and air fry. It has a stream clean figure which is great.
I would recommend this to a friend
