Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Presidents' Day Deal
Your price for this item is $729.99
The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 1931 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,931 reviews
  • Rated 5 out of 5 stars

    Buy it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to our kitchen! We love the smart connection with smarthub.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good and works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and function of this stove, the only downside is the glass cooktop has heat marks/stains around burners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome stove

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new stove. The build quality seems sturdy, and the design fits well with my kitchen decor. Overall, it’s a great appliance that I’m happy with.”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The cord is extra

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , bought one before last seven years and the top broke by it self, let’s see what happens next

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung free standing electric stove

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an elderly woman I’m not understanding the wi-fi feature at all. No use for my eighty years of preparing food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase online. Delivery drivers were very nice and did a great job. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cook top provides plenty of room to cook everything at once. The oven is pretty large so uou can cook a turkey and sides at the same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noisy Oven

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove seems a little noisy to me. When the oven is on, there is a lot of humming, clicks and clacks, it’s very annoying to me. At first I thought it only happens when it’s heating up but it’s during the whole time it’s on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice stove

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it long but like it so far. It is hard to keep the black top clean. It would also have been nice to have a book sent with it so I would know how to use all of the different buttons. I have been having to google how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 3 out of 5 stars

    new range

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice but---burner sizes are odd.. Instructions say use the correct size pan, my new average pans are standard sizes and they don't fit right. it does heat up fast. And looks good

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we understand your concerns and we are here to help. I am including a link to a helpful guide to assist you with your concerns on the cooktop (https://bit.ly/3ctPXie). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143900879) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Excellent Samsung stove!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT Samsung product. Works very well and boils water fast. Can control stove and oven from app or voice commands.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terry T

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top is hard to keep clean from burnt food from spills and boil overs.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TerryT, we understand your frustration if your range is hard to clean. We are here to help.

      Please refer to your user manual for tips and tricks to ensure your range is in pristine condition. Turn to pages 46 to 48, "Care and cleaning of the glass cooktop."

      User Manual
      https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151698970) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Nice Range for the price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice range. Air Fryer takes a bit longer than stand alone air fryers. Buttons can be touchy but overall good for what it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the Air Fryer capability

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech may make it more difficult for older customers. Really need to receive the instructions along with the appliance. Should not have to go on line to read how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our stove bit the dust on Thanksgiving. This was delivered one week later. So far so good. The smart features are awesome. It works well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came damaged

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove came dented, but was given a discount upon calling the complaint department. Thankfully, it was on a side that doesn’t show. The guys that delivered said that most are coming damaged these days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and efficient brave perfectly well very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Glasstop stove

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a glass stovetop before but I like it now that I am getting used to it! I don't think I would ever go back to the old style!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Oven Manuals

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must go to Samsung web site for user manuals and maintenance instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung oven

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful stove, only issue is the top seems tonstain very easily, i have to scrap this stove top almost after each use.

    I would recommend this to a friend
Sponsored