Customer Ratings & Reviews
- Model:
- NE63A6511SS
- SKU:
- 6447922
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Looks Good, Bad Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never again will I purchase Samsung anything. There are NO instructions to fully operate this range... I had to go to the internet to find how to raise the oven temp from 350 upwards... Pitiful Product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We want you to have a better experience using your range. Let us help you out.
Please refer to the link below to access a copy of your range's manual for complete instructions on how to use your range. Turn to pages 27-28, which cover "How to set the oven for timed cooking, How to set the oven for delay start, and Minimum and maximum settings." Pages 30-32 under "How to set the temperature (Baking), How to set the oven for convection baking, How to set the oven for convection roasting, How to set the oven for broiling":
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149894542, to help our team locate your information when you message us.
Have a great day.
-John
So pretty!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful range! Love the convection oven, & it's beautiful as well! Great value also
I would recommend this to a friendSamsung Electric Stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stove. Haven't tried air fryer yet, but, the other features, being able to turn the oven off and on from my living room chair is pretty awesome!!
I would recommend this to a friendBest Buy Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stove and Best Buy was very courteous. Delivery was spot on.
I would recommend this to a friendSimple affordable sleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple,affordable and sleek range with smart features.
I would recommend this to a friendSamsung stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time, and easy. Thankfully. The stove/oven is great but I have not used the specialty items such as air fryer, or convection oven. Still learning.
I would recommend this to a friendBest stove ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely in love with the stove, best stove we have ever owned. Love all the options
I would recommend this to a friendNo complaints!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything had been great! No complaints in my house!
I would recommend this to a friendNew Stove!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Looks good. Glass top is easy to clean.
I would recommend this to a friendMR
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE FRONT 2 BURNES ARE REAL FAST BUT THE REAR TWO TAKE FOREVER THE BOLL WATER AVER ALL SEEMS TO BE GOOD
I would recommend this to a friendGood stove
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Stove, spacious and very comfortable. Very good finish.
I would recommend this to a friendElectric Range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect. good function. nice oven can fit a big turkey
I would recommend this to a friendGorgeous!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this range! It has worked well and been easy to use. It has plenty of space inside and preheats so quickly! Also it looks gorgeous!!
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review, Anissa! ^Ty
Five star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price ,it was a little bit more compared to others, but the quality and the functions are the best
I would recommend this to a friendNice Range the second time around
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked this range because of the size of the burners. This is our second Samsung range, and is almost the exact same as the first, with a larger oven. The first one lasted 10 years before the oven went bad - wouldn't stay hot after preheat. The Steam Clean feature is kind of funny in that you just pour water into the bottom of the oven. Haven't tried that yet. This one gets a four because the first one was defective. The biggest burner set would only do off and full blast. What I love about Best Buy is how quickly they swapped it out for a new one with no questions asked. Experience has taught me to always buy the service plan when purchasing a Samsung appliance. We had to use it on the first range when one of the knobs quit working, and I'm sure that before 5 years is up, we'll be needing it for this one. I just price it in when shopping. If I don't use it, I figure it is only because I bought it. :) That's about it. So far, we are loving the range.
I would recommend this to a friend- Cons mentioned:Glass top
Faulty product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware*** Stove has potential to cause fire. Have had less than three months can hear popping and smell plastic or electrical smell burning. I can also see smoke above glass Top when fan is running. I would love yo return but product is no longer returnable.
No, I would not recommend this to a friend Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the stove works well. However, I wish the nobs with the numbers were darker to see the numbers better.
I would recommend this to a friendAppliances replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color of the range is perfect matching my kitchen, nice range, quiet and lots of buttons to allow you to dehydrate, proof bread, etc.... more than other ranges
I would recommend this to a friendadvise against purchasing this Samsung product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I strongly advise against purchasing this Samsung product. It is likely to stop functioning properly within a few months, and the manufacturer’s warranty offers no protection, as they find ways to deny. And their customer service is the worst I’ve ever experienced, especially when dealing with the overseas team.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello FitsumT,
We want to inquire more about what transpires with the range, and we would like to assist as soon as possible.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
The best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it this is best stove we ever bought.it works so beautiful
I would recommend this to a friend
