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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1071 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Surface Pro 7+'s ease of use, compact size, and lightweight design, frequently praising its performance and battery life. Many appreciate the included keyboard and find the price reasonable. However, some users express concerns about limited storage capacity and occasional overheating. A few also mention that the RAM could be higher for optimal multitasking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,071 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It’s great for the price and lower expectations!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet. Very versatile meeting the needs for basic desktop computing and media friendly tablet feature. The only downside is the battery power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, meets my needs and then some! Boots up fast, then runs fast. Very happy with this system!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Field Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great field laptop for construction field. Lightweight and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    power full device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is power full computer in a tablet shape and easy to carrion

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Microsoft surface Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft surface Pro 7. It doubles down as tab and laptop. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    I love the Surface Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had always loved the Surface products. I am very pleased with this model!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good everyday computer. I use it for school work and it's convenient and compact. No issues and happy with my purchase.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro7+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went in looking for another brand laptop. The sales clerk was so helpful and informative at pointing out this specific model that we felt very safe and excited to give it a try. Best decision we have made when it comes to electronics

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for Business

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is excellent for business, we are using it as a point of sale and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for money spent. I bought the base Surface Pro model on sale over a month ago for $599 with the free Keyboard included. The build quality is great and industrial. No bloatware. I had a chance to activate Trend Micro for free for 90 days I believe, but I passed on it as I knew it would slow down my computer. Windows firewall is usually sufficient if you are not blind surfing on the browser. My other BIG MAIN concern was about performance, buying an I3 processor Surface Pro. But glad to report that the performance has been very satisfactory so far for every day use opening emails, browsing, using Office 365 applications, Trading View desktop app, Xbox Desktop app, Zoom, WebEx, and a couple of other desktop apps. No issues and no complaints so far. Would recommend the base model Surface Pro to anyone who is looking for a quality value purchase without overspending!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this laptop, really convenient. Although, I do recommend buying a filter fan with it because running specific apps on here causes it to have high temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I purchase a cover somewhere else and secures my tablet. The only issue is that I wish I receive the email again to reinstall the Microsoft purchases for my family. I will try and communicate one more time with the support. Other than that, it is a great tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Surface Pro 7+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the price. Does everything I want, plus some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great and reliable over the past year and a half. Great for college!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turn back time!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should’ve known, purchased for value instead of version and have had multiple issues with keyboard or touch pad connectivity. REPLACED 1 and think I received the next lemon due to lack of troubleshooting In store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aged with time.....but great bundle...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for two reasons - needed a family Surface to access all of our Microsoft accounts on the go (and did not want a laptop) and the bundle was discounted at BestBuy. Things we like: -8GB of RAM makes it snappy enough for everyone to use. -Additional microSD slot allows for all of our music, movies, pictures and Kindle books for each user. Super awesome with the GoPro exchange. -USB-C charging (so we travel with common charger). -Removable rSSD and will be upgraded in the future as the family uses the device more (or not if they don't) Dislikes: -So many updates from Windows. -Long boot time (compared to iPad) -Dated design -Annoying exposed silver surface in speaker port on the right side. Every time I look at the screen, I see an incomplete border and just reminded that this is an aged design. -Loud click on track pad... it can be heard across the room like a snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computing on Windows

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a Mac or iPhone it is a Windows PC. Check it out running https://1drv.ms/v/s!Al1DKfywDNH4oNhQUNj3nU5YRCDtqg?e=mWrxJP

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Microsoft surface computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great simple, lite, fast computer. Just what I needed to get things done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sister Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift for my Sister. She flies alot and she needed a small laptop. This is a great one for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. I love the tablet option with computer brain. Best purchase ever.

    I would recommend this to a friend
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