Customer Ratings & Reviews

Hi Chimera, Excellent choice! We are so glad to hear that you are enjoying your new Inzone H9! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for your recommendation and for choosing Sony! -Carl

Hi FullMetalAlchemist,

Thank you for the review and we're glad to hear that you like the sound quality and noise canceling of the headphones. We're sorry to hear what happened with your headphones. Your feedback is greatky appreciated. This is a difficult question to answer because everyone treats their headphones differently and the longevity of the earpads will depend on how the individual cares for them. For us to better assist you, please email us at [email protected] with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

-David

Hi MauricioC,

We are thrilled to hear that you are enjoying the premium sound quality and the dual-connection feature of your INZONE H9! Being able to stay connected to your PlayStation and your phone simultaneously is a game-changer, and we're glad it's enhancing your experience.

Thanks for choosing Sony.

Best regards,

Eliab

Hi designerexpert,

Thank you for the review and we're glad to hear that you like the sound quality, noise canceling and battery life of the headphones. Your feedback is greatly appreciated. You may find this link helpful on how to properly update the software of the headphones.

https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/software/00283325

Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!

-David

Hi Mark, we're glad you like the comfort and microphone of our gaming headset. We're sorry to hear that you have an issue with the sound quality of your Sony unit. Please isolate the issue by following this link:

https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670443.html?search=sound

If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! ~Earl

Hi RoneyD, Excellent choice! We are so glad to hear that you are enjoying the sound quality of your new Inzone H9! Thank you so much for the 5-star rating and for choosing Sony! -Carl

Hi Devon12, Thanks for the detailed review/feedback. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb his performance. We have incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring his game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks and regards, -Craig

Hi JustinO,

Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. We appreciate the positive feedback and thank you for choosing Sony!

-David

Hi GabrielaM, We are glad that you love your Sony gaming headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent

Hi Javier,
Thank you for sharing your amazing experience with your INZONE H9 gaming headset. We're delighted to hear you love the quality, battery life, and features of the unit. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for the recommendation and for choosing Sony! - Kris

Hi ChingizD,

We are glad to hear you are enjoying the great sound quality of the INZONE H9 headset, but we appreciate your feedback regarding the non-removable ear cushion material. We understand the importance of maintaining hygiene, and your suggestion about washable or easily replaceable pads is valuable for our design teams. To help keep the cushions fresh, we recommend gently wiping the surface with a dry or slightly damp cloth immediately after extended use. Thanks for choosing Sony.

Best regards, Eliab

Hi JasonP,

That's great! We're glad to hear that you like the sound quality, noise canceling and comfortable design of the headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!

-David

Hi Phillip, we're glad you are enjoying the sound quality and comfort of our product! The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end. Thank you for choosing Sony! ~Earl

Hi Devbert21,

We feel privileged to know that the INZONE H9 has provided the ultimate audio upgrade for your gaming sessions, whether you're competing in intense shooters or getting lost in a single-player story. It is fantastic to hear that the noise canceling is helping you stay fully immersed and focused on the action!

Thank you for choosing Sony to elevate your gaming experience.

Regards,
Dominick

Hi Tiny3k,

Thanks for commenting! We are very happy to hear your satisfaction with the exceptional noise canceling function, amazing sound & microphone quality, and superb performance of your INZONE H9 Wireless Noise Canceling Gaming Headset. We greatly appreciate your feedback with the design of the boom microphone. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

Thank you so much for your purchase and for choosing Sony!

- Romeo

Thank you for sharing your experience with the WH-G900N, ShawnA. We're delighted to hear that you find them comfortable and that the noise cancellation meets your expectations. At Sony, we work to ensure our headphones offer a secure fit and advanced noise cancelling technology, so you can enjoy your music or calls with comfort and clarity. Your feedback motivates us to continue delivering products that enhance our customers’ listening experience. If you have any further insights or suggestions, we would love to hear them!

Enjoy your music and thanks again for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi PedroD, Choosing this headset will definitely be worth it! It's wonderful to hear you feel this is the best gaming headset you've owned and you're having an enjoyable gaming experience comfortably with your new INZONE H9. We're also delighted it works seamlessly with your PlayStation 5 and you like the great audio and design that matches well with the PlayStation 5. Thank you so much for leaving us such a wonderful review of your new Headphones! -Jess

Hi Juan,

We're so glad you're loving your INZONE H9 headset! It's fantastic to hear it performs great on both PC and PS5, and that the Active Noise Cancellation (ANC) truly enhances your immersion, even in noisy environments. And, of course, we're pleased that you find the overall sound quality to be excellent.

Thanks for choosing Sony, have an amazing day!
DiegoV

Hi GregB, Thank you for sharing your great experience with your Sony gaming headset. We are glad that you like their quality. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent

Hi Tech12345, We are glad that you were happy with the Inzone H9 headphones and it is unfortunate that it had to be returned. We hope that you consider Sony again in your future purchases. Hear them before they see you. With 360 Spatial Sound for Gaming and our proven hardware technology, you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long.

Regards,
Carl