Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,761 reviews
Pros mentioned:
Space saving
Rated 4 out of 5 stars
Nice unit with limited settings/cycles
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We needed a stacked washer/dryer due to limited space.
Pro's, This washer/dryer was a fair price. It fit well in our limited space. It washes and dries nicely and looks great. The unit also accepts large loads of laundry.
Con's, The washer and dryer have limited options. For example if you want to touch-up dry something for 10 minutes you cannot. Some of the settings require you to use the LG app. The app is also limited. Many settings that expensive units have are either not available or have to be used from the app such as spin only or rinse only.
Bottom line, if you don't care about a lot of setting choices and only the basic settings, this washer/dryer unit is a great value.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic so far! Quick and easy to use, Fits perfectly in space
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Great size, easy to install, washes well
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good! Love the graphite look and “trim” size (unit is trim hq). Not overly large as true separate units when stacked are. Controls are easy to access. We installed the units ourselves and it went just fine, especially after the BestBuy reminders giving us an idea what we were needing to do. Have only used the units a week now and no problems!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product, terrible delivery. This was a tight fit and the installers said the dryer vent kit was too short. They didn’t hook it up at all.
I had a friend come over and we spent two hours getting this beast ( over three hundred pounds) out so I could hook up dryer vent hose and stretch it to the full 8 ft length. Amazing it worked! Terrible delivery and hook up. These are contract labor not Best Buy employees! So free delivery and installation is worth what you pay NOTHING!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice product. The tower is easy to use. Controls are all conveniently located between the washer and dryer, I like the feature that the dryer knows how to set itself based on the washer settings. Convenient internet access so I can monitor the loads on my cell phone without going to the unit.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am in love with this unit, I down sized from my front loaders and it fits perfectly in my new home. It does make sound when operating but they are not loud. I would recommend if you needed a smaller unit. This one is now in my kitchen.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had a perfectly working top loading washer and dryer, that unfortunately we needed to replace after the town’s pipes got blocked and sewage backed up into our washer. We did lots of research and decided to get this stacked front loader washer/dryer combo. From the minute we got it the washer has never drained fully after a wash. There is always a couple inches of water left sitting in it and clothes are therefore sopping wet in a puddle of water. We had the LG people come out *twice* and they literally told us “it doesn’t have the power to pump the water out fully because it’s an energy efficient machine and it therefore doesn’t have the same power as the non-energy efficient machines from the past- but don’t worry you bought a really good machine”. Thinking the first guy surely didn’t know what he was talking about we asked a second guy to come out and he confirmed the same- the machine isn’t powerful enough to empty the washer of water fully so there is apparently always going to be a puddle of water your clothes are sitting in when the wash is done that doesn’t drain from the machine. My husband is an engineer so he jimmy rigged a new pump which drains the machine now but it shouldn’t come to that (picture of that new pump my husband made below). Don’t waste your money on this “energy efficient” useless machine. (Also, BB delivery is a joke, cancelled the night before, rescheduled for a few days later, then apparently the guys can’t carry down three basement stairs through a bulkhead door so it was delivered onto our grass and my husband had to get it in himself- another picture of that)
We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Pros mentioned:
Space saving
Rated 5 out of 5 stars
Washtower
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice setup washer and dryer works excellent it has steam good quality good product fits in the space accidentally gives you extra space and you work area very convenient