Customers regard the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer highly for its large capacity, effective cleaning performance, and quiet operation. The ease of use and the agitator are also appreciated features. Some customers have noted issues with the spin cycle and the depth of the washer.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 388 reviews
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Washer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its freaking awesome love it Works well brand new kind of a learning curve when you first get it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works perfectly. I like how Samsung replaced the soap disposal with plastic instead of metal to avoid the rust. And I really miss having the center agitator in the washing machine.
I would recommend this to a friend
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a very good washer! The clothes are left clean an the rinse really does it's job
Great buy!
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Samsung Washer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love Samsung products and so far this washer does not disappoint...
This reviewer received promo considerations or sweepstakes entry for writing a review.
The machine came with dents on the side with scratches. I was told by the delivery guys that they were reporting it and replacing it asap, they took pictures and that they were leaving the machine so I wouldn’t be without one. Best Buy was supposed to bring new one. It never happened. The machine works fine but I paid all this money for a new machine not a beat up dented scratched up machine. Y’all suck.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very nice washing machine. The only problem we have had is with the height of the machine. It is not made for short people with short arms.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just as advertised and great price. I had an easy transaction and delivery.
I would recommend this to a friend
Cons mentioned:
Depth
Rated 2 out of 5 stars
Extremely Noisy Washer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer is extremely noisy during the wash cycle when the agitator is moving and sounds like something is grinding. The controls are easy to read and use. We like that this washer has a separate rinse cycle and you can add more rinses for each wash. The tub is really deep so be prepared to stretch some to remove clothes after washing. Did I mention this washer is extremely noisy and seems to be getting louder (only completed 4 loads of laundry). I would have given one star, but after considering the easy to read and use controls and the cleanliness of clothes I decided to give two stars. We have all Samsung kitchen appliances and Samsung TVs (total of five) and all have been great. Really disappointed with the noise this washer makes especially based on reviews by others saying how quiet the washer is. Nobody should have to call for service after doing four loads of laundry. Did I mention how extremely noisy (grinding noise) this washer is during wash/rinse agitator movements…
We understand the importance of a working washing machine in your home. Let's get this taken care of.
Please refer to the resources below to rectify your concerns about the noise in your washer. Please click the link and hyperlinks and watch the instructional video for tips.
Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you ever need more assistance, please feel free to get back to us via the following options: