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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 738 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the large screen with great clarity, easy setup, and affordable price as positive aspects of the laptop. However, they express concerns about the keyboard lacking backlighting, limited battery life, and durability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 738 reviews
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but sound is a little tinny. Like the large size.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Upgraded Laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop finally decided to give up so I purchased a new one from Best Buys. After looking at units available in my price range I chose a HP 17.3" screen, Itel Core i5-8GB Memory and 1TB hard drive.. It is very fast and as I learn more about it's features I am very pleased with the performance. Price was right and the 12 month interest free financing was a big help. Geek Squad set my new laptop up for me and was able to recover the information from my old laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Great Laptop for general household needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to serve the home and it has done so very well! Large screen makes watching movies a blast and breezy reading for older family members.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this one because it has the largest screen and I can read without glasses. It is lightweight and I use it on my lap in bed. Buy at Best Buy and and get GEEK squad for insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you pay for, quality at good pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my aging father who never had the time to learn how to use a computer. The laptop is big, has good weight and doesn't feel too cheap. A perfect beginner laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Good budget laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for a budget replacement for 8 year old HP that needed battery and other updates. Case is not as sturdy as HP Pavilion but good performance for the money. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snagged this beauty on Black Friday and I have to say that it’s a great laptop, especially for the price I was able to get it at.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Black Friday deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a necessity for me as my college student’s HP laptop was no performing well anymore and she is use to the large screen size. I like the price and she likes the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Great basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen. Light weight. Black finish attracts fingerprints. Power cord short relative to previous HP laptop. No fingerprint access.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. It's okay, if you want to compromise on certain features. I would agree with previous reviewers, It takes full 10 minutes to boot. I am afraid of restarting it for the time it would take to come back to life. The display is fuzzy, unless it is set at an angle with the eye. The keyboard is not backlit, which is an inconvenience.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great laptop for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a replacement for my daughter who is in the college. I like the style and color and I like how easy it was to set up so she could start using it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop speed &memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife's embroidery . It is very fast in responding to her embroidery design search , download and send to her embroidery machines . She loves it !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good price/quality relation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good laptop. It's not as fast as I wa expecting it to be, but it is a good buy with its relation price quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t work when I got it home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The factory had installed Windows 10 incorrectly but we called customer support they fixed it and it’s working great

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great all purpose computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome large screen with great clarity. Large storage capacity for it's class. I needed a rather inexpensive everyday computer and this fits the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Awesome Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't take forever to come on, a step by step instructions to get set up. Recommended for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Very nice computer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was easy to setup and is working great so far....I have only had it one week. I love the big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Price, Speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is good..price was great. Easy to use. Graphics are good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be the best for my money. I didn’t want to spend a lot as this is just for a deployment and this seems to be the best choice.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, has a nice large screen on it and was so easy to set up. We prefer HP in my house! I would highly recommend this.

    I would recommend this to a friend
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