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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, light weight, price, and ease of use of the 2-in-1 14" Touch-Screen Laptop. They appreciate that it can be used as both a laptop and a tablet, and many found it durable and great for travel. However, some customers have concerns about the battery life, processor speed, fan noise, and a few even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,144 reviews
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop, it's light weight and just the right size for me. I like being able to use it as a tablet. Though I like this feature it is the one thing that causes me problems. Tablet does not revert back to laptop setup without added steps. I can't see what's on my desktop until I complete steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old laptop broke, I needed to replace it quickly since I needed it for school. I was drawn to the ability to use windows ink on this one in addition to the ok specs. I am pleased with the battery life and screen. Windows ink and onenote are my best friends when it comes to taking notes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the price we enjoy it..

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great for young student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Great for young student use for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for personal use/school

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this my senior year of college because my previous laptop was way too bulky and I didn't to spend a thousand dollars on a MacBook. I'm very happy with my purchase--two years later it's still going strong! I love how light and fast it is--the i3 works very well!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome laptop for middle schooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price and my son is enjoying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Student Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the keyboard and stylus bundle for my teenage daughter. She has absolutely loved it. It is a great option for students from high school to college and it has held up pretty well. We have had really good luck with, better than most other HP products we have purchased in the past.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy large clunky good value underneath

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well gets the job done But it doesn’t look good and is heavy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    VERY LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE, VERY BEAUTIFUL, GREAT PRICE, AND SLEEKY

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing loptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this loptop. It's fast, light and it's 360.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to bring to queek squad less than 2 months after purchase but now working fine . Enjoy the touch screen features. Still learning features,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop - Will NOT disappoint!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy for a laptop for myself and possibly my daughter and ended up just getting two of the same. The salesman was beyond amazing and was dead on with his recommendation, knowledge & expertise. I recommend this laptop for anyone regardless of the age - you will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very pleased with my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally ordered a different computer and was in the process of having Geek Squad set it up when I asked them certain questions. The representative went out of her way to help me purchase a different computer that was better suited to my needs. They then transferred everything from my old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice true laptop, not a large tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the laptop. It's a good size but not bulky. I rarely use the touch screen but it works. I use the keyboard and a wireless mouse. Good substitute for a PC when you are on the road. I've watched live streaming and the screen is crystal clear. Fast startup. Speakers have good sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for light use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for someone who just wants to do some light internet use or stream videos. The hard drive and or fan has been making a weird noise since we bought it, but other than that everything works great. It definitely is a slower machine, but it gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was a good purchase. Very useful and good features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is a music teacher and we were able to use the tablet mode to display PDF music sheets and it sits on the piano music stand perfectly! We are saving on ink because we used to have to print out sheet music constantly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty new to this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop. So far I have only done light internet browsing, but I am more than satisfied. However, my speakers sound glitchy. Not sure if it has to do with the laptop or just the website I am on, I will have to further investigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great versatility and value for money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product for it's great versatility and flexibility, ease of use, meeting my requirements for speed,at work or fun and value for money. Easy to carry around too and I love the finish in addition to the board writing options which I think is great! Thank you HP.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 3 out of 5 stars

    good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good other than the touch screen doesn't always work well. came with windows 10 which is the worst. always downloading updates and you are unable to use the computer while it is updating.

    I would recommend this to a friend
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