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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, light weight, price, and ease of use of the 2-in-1 14" Touch-Screen Laptop. They appreciate that it can be used as both a laptop and a tablet, and many found it durable and great for travel. However, some customers have concerns about the battery life, processor speed, fan noise, and a few even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,144 reviews
  • Rated 5 out of 5 stars

    ask me this and that

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for what we are using it for. We use it to run the temp. system we purchased to test the employees with as they come in every morning. It works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    travel computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer to use with a docking station as I was tired of carrying one computer for work on the road and another for the office. I have been using for a month and it has performed well in every way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for someone who uses it personally. We run some programs where it makes the device run a little slow. The audio is an issue as well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Handy features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 years, right side bracket broke for 2-in-1 feature. Great laptop though. Still use, and now in the market for an upgrade .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer a month or two ago to use for when I travel. It has been great and does exactly what I need it to do. Easily fits in travel bags and is very light and easy to take with me on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves her laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been promising my wife a laptop for a while now but I finally purchased this laptop and she loves it. I will definitely come back to buy my laptop from you guys. Thanks for all your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific small computer but it's already been to the Geek Squad 4 times in the month since I bought it...software problems, malware problems and a hard drive issue. Next time...I'll return as a lemon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for simple use around the house, nothing major. I have always loved HP products and this one allows you to glide on the keyboard and perfect size. It can even convert to a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m was a firm believer in Mac only products until purchasing this system for my son. He uses it for school and it has proven to be an essential daily tool and has given us no issues since the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase for browsing and basic tasks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the laptop for couple of weeks and I found it great. I watched a movie from u-tube last night without any interruption. So far so good and I am happy with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use this laptop today, I mainly use it to data log my car but now my girlfriend has started using it for school which is a big plus for the both of us

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good 14’ laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was specially looking for 14” laptop and HP was a good buy for the price and fratures it offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have ever purchased an HP Laptop after being a DELL user for years. I LOVE it! Good price, good quality. Great screen resolution and color. The tablet feature is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a first computer for my 9 yr. old son. It was all he wanted from Santa and was super excited to receive. He loves it and I love he loves it and is learning how to operate on his own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and it is perfect! It runs fast and provides enough flexibility for his needs. I also own an older model of the same computer and it works well! Happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ii bought this for a Christmas gift for my 10 year old granddaughter. The salesman was extremely helpful in aiding me in picking out the best item for her, one that would last through high school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great laptop for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase from my son who just started college for his papers and research for his courses that he needed to have for his first year he is satisfied so far and so am I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is going to be adequate for regular everyday tasks. The folding feature makes it very handy and easy to manipulate. Choose when to use it as a tablet and when as a laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Alright for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the overall design, however I wish that it would not get overheat so quickly and the battery does not last as long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going by great after 2 years. My daughter actually spilled water on it. I thought the end was near, but nope. Still works as well as the day we bought it

    I would recommend this to a friend
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