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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, light weight, price, and ease of use of the 2-in-1 14" Touch-Screen Laptop. They appreciate that it can be used as both a laptop and a tablet, and many found it durable and great for travel. However, some customers have concerns about the battery life, processor speed, fan noise, and a few even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,144 reviews
  • Rated 4 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very picky but do not know much about laptops. Talked to the staff and looked at this one. Cool LARGE tablet and great laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the computer easy to use with an exception. The cursor tends to jump all over the page frequently which is very annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lab top is great due to me only using it for school. I have used it to it’s full potential but I does what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for a few years now and I'm still in love with it. It's very comfortable and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop - fast and enough horsepower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the regular laptop user who needs to surf the net, check email and work on Office products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems at all with it I love it ..It was made for me in my opinion I couldn’t ask for a better computer slash tablet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for what I need it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it can be like a big tablet. Easy to use. At the beginning it shows you to use the laptop and gives you tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As usual, HP products are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competitive price, good service, they actually had this one in their store.... the other 2 I would have purchased were out of stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price when it's on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this base upon online reviews that I had read recommending it for the price and the fact it's the I3 processor So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several HP products and especially HP laptops. Love this one! It's small, handy, easy to switch to a tablet mode. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter computer for my son!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 10 year old and he absolutely loves it. Mostly for gaming currently but as he gets older will also use it for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size as well as the weight of this tiem. If you are looking for something for easy web browsing this machine is for you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1 for basic web browsing and school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer initially for general Internet browsing and college school work. Easy to operate and preforms better than expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop does what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP products have always been reliable. We will be purchasing a color printer, scanner, copier in the near future as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and runs great!! I needed something that fit in my backpack and it fits with a little bit of space left. It's compact and slim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop and case are excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with my new product still a little early to really give a full review. Everything I purchase from Best Buy is always great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    8gb RAM?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I got a lucky egg because mine came with 8gb ram on one slot. Best Buy rep told me it was 6gb across two slots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for a first computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter, she is starting HS. she didnt want a mac and i thought this would be great for her first computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I need and more. Easy to use and understand. Graphics are wonderful and I love the flip to tablet feature. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I found

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product i got at best price. This is not first product from best buy. Whatever i buy from here always be at unbearable price.

    I would recommend this to a friend
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