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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, light weight, price, and ease of use of the 2-in-1 14" Touch-Screen Laptop. They appreciate that it can be used as both a laptop and a tablet, and many found it durable and great for travel. However, some customers have concerns about the battery life, processor speed, fan noise, and a few even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,144 reviews
  • Rated 3 out of 5 stars

    Good laptop but not great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a replacement for my laptop geek guy could not fix. He could not turn it on, This is the only problem I had. Bought this one with advice of salesman. Not cheep but no cd player and no monitor plug only 2 usb and 1 hdmi plug has a small usb but still don't knpow what I use it for. Not very happy with all the business given best buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good home pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not the best but very nice for everyday use I use it for watching videos works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer but it's rather allow when multiple applications are running simultaneously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great combo tablet and laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my uses very nicely. I wanted a tablet, but used to a laptop, so this is a good solution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight. Nice screen quality and speed. Only complaint - the CONSTANT HP and macafee pop ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love,Love,Love, my Laptop. User Friendly, Great for watching movies. Awesome Camera, Amazing Color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so slow to boot and slow to load anything. After 1 day we got the black screen and it wouldn't boot to the desktop. Took it to Best buy and they said all HP's had this issue and they were waiting for a patch. We got a refund and are still shopping for one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not to happy with the time it takes to boot up. aside from that works good for our purposes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for the money 2 in 1 works great for what i need it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 13 yr old. Specs are good for what it will be used for. Should get us through High School!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP finish natural silver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer I bought it 2018 and I still have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exactly the features my son needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combination of features for the student in your family. Light weight and processing speed is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the touch screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great size for a high school student! And very light! Perfect to keep in your backpack

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is light in weight! But a little hard to get around finding documents etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter wanted a laptop for homework. I got her this one and it does everything she wants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for grandkids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for our granddaughter and she loves it. Will be a great help now that she's staring high school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a new user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen part of the computer doesn't work that well but otherwise a good computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good small computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Easy to operate seems to be durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my girlfriend and her daughter and they both love the ease of using these laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this laptop a month ago and I love it. The screen is so clear and the setup is so easy!

    I would recommend this to a friend
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