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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, light weight, price, and ease of use of the 2-in-1 14" Touch-Screen Laptop. They appreciate that it can be used as both a laptop and a tablet, and many found it durable and great for travel. However, some customers have concerns about the battery life, processor speed, fan noise, and a few even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,144 reviews
  • Rated 3 out of 5 stars

    It a good laptop for a highschool student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Basic laptop. It accomplishes easy task. I would like the Speaker to be louder. I would also like the ram to be higher as well as a higher laptop capability

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be good if I had instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has great programs but it's all new to me. How can I maximize it's use if I have to pay $39.00 per 30 minute session with a geek squad member?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor Battery

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery completely died/won't take a charge, withing a year if purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good beginner laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for our nephew that is heading off to college. Nice laptop that will suffice for his needs. Not a high performance machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had read many reviews on this laptop and within 2 days everything stopped working and spent an hour on the phone having them troubleshoot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keep your money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perhaps the worst computer I've ever owned and I've had desktops the size of a television. The first one I purchased ran very slowly and I thought it was the specific one I had. I exchanged it for another one and realized that they are just not good laptops. I didn't think it would be a big deal because I would only need to use it maybe twice a month. I'm a teacher and had a sick child and needed to send sub plans. I needed them done in less than 30 minutes and it took an hour and a half. This was the final straw for me. It takes five minutes just to turn on. The response time is greater than three seconds. It takes me a whole hour to type a one page Word document because it freezes so often during typing. I'm really upset with myself for not returning this laptop and now after only owning for 18 months, I have to purchase a new laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for basic school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the touch screen to much . It has shut off on me in the middle of my school work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 3 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is unreliable. The touch screen broke in 3 days. Also, it is noisier and slower than expected. Not worth the investment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I expected to be a better product..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet keeps droppimg the signal, takes a long time to launch the internet explorer, not happy with this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great comouter for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nonetheless, the microsoft applications (word, excel, etc.) were giving me problems. They did not open.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer 9/29/17, it died, completely, on 11/14/17. It will not charge or power up at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer for everyday, simple needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer for simple needs. The screen quality is not the best for watching movies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is ok but need something with more power and a disk drive

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson raved about product; however it's slow and at times unresponsive. If I knew then what I know now I would have purchased another brand. Next time review on your own and don't trust the guy in shirt with the best buy logo.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The cpu caused slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cpu caused it slow. Others are good to use for daily use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a typical laptop. I don''t use it that often.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not all expexted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like it much compared to the spectra 360....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for high school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for high school. Light weight. Easy to navigate

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow. Keyboard issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very slow after the first year of use. Had issues with volume and keyboard that were due to BIOS updates. Very tough to use even while running just Internet browser, as it is very slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop Is Good But Keyboard Not Working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I Buy This Laptop In First Month Usage Keyboard Stop Working And Unfortunately I Didn’t Buy Any Protuction So I’m Not Able To Replace It Then I Buy A Seprate Bluetooth Keyboard with Mouse Connect It With Laptop & Using It Now

    No, I would not recommend this to a friend
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