Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $584.99
Clearance
The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 783 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the positive aspects of the 2-in-1 laptop, such as its touch screen, fast performance, lightweight design, and affordable price. They particularly appreciate the convenience of the touch screen and the speed at which the laptop operates. However, some customers have expressed concerns about the fan noise, battery life, overall performance, weight, and limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 783 reviews
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    great laptop for college kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter who is 2nd year in college. her other laptop so big and heavy a nuisance to carry around her class. since i purchased this laptop she loves it and takes to all her classes.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    everthing you need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is probably more computer than I really need, I love it! Getting started was fast and easy. It is extremely user-friendly and simple to figure out. I have not had to refer to the manual once to be able to do all the things I did on my old one, except for being able to do them faster. Love the touch screen. While not a necessity, this feature has sped up my work because I can use the mouse, screen, or tracking pad interchangeably with no lag between responses.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Smaller screen but light in weight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it more after I have had it for a while. I am in sales and to carry this with me is great for size and mobility. The only downside is the black lettering does not show well on the keys for me.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop for small business startup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop offers a full array of features adequate for a small business startup on a budget. A simple addition of MS Office provides everything needed to get a business off the ground and more.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Twin Laptops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these laptops for my twin boys going to college. The sales person was very informative and helped me make a great decision. The boys use these non-stop and perfect size to carry around campus!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer finally gave out on me. So I went to look at computers. This one is nice and light weight. Very fast. Love the touch screen option. It's pretty awesome. Pretty good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good but could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for writing and surfing but difficulty with settings and privacy. Too many buttons to click just to get where you need, not easy, but laptop itself is good. Love the 360 use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing laptop for work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop so far, even better than the first pavilion I had. Touch screen is always great, and turning it into a tablet is great for when I need to use it for work.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    HP - 2-in-1 14" Touch-Screen Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, super fast, and easy to navigate. I absolutely love this new gadget. I am still learning about some of the features, but it is very easy to navigate basic functions. I love the sleek design, and the touchscreen capability is definitely a plus. I agree with some of the other reviews, in that, the fan can get a bit loud at time, but as long as it does its job in cooling my device I am ok with that.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is for general home use (internet, email, light documents, etc.) and it suits those needs well. Is relatively fast, easy to use and set up, and beautiful in gold.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight, Touch screen

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very fast and lightweight. No overheating and the touchscreen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great 2 in 1 Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at many low to mid range priced 2 in 1 touchscreen laptops, and chose this for its Windows Ink capabilities and speed. I have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning all of the new features that my new laptop has but compared to my old Compaq, this one is Great! I love the touchscreen and the 360’ feature.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Fast and cook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this laptop to a friend. I am still learning Windows 10 think it will come. The price was right and the processor makes start up super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for work or school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is touch screen and very responsive. It is extremely fast . I love the smaller size screen we chose and I love that this laptop is so light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for anyone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for anyone. Light weight and the touch screen is easy to use. And like the fact you can use as a tablet by flipping it over.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love this little pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first touch screen pc. Love the long battery life and how compact it is. Also the solid state hard drives make for quick file access

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect laptop for our needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been doing most everything from my tablet. This acts like a tablet but does everything I need to do with a laptop. Love re touchscreen.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Windows Ink and Creative Compatible Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like HP's and played with this one in the store. I chose this SSD laptop because of the WIndows Ink and I wanted to update to the Windows Creative when it came out. I did check reviews, there weren't many posted at the time but there was a common thread of difficulty at the start until updated. I was able to do it on my own without Geek Squad help. I wouldn't say I had any difficulty, but it sure did go through a lot of updates during the first few days. That might have been more on Microsoft's part than HP. There are times when the fan seems to run a bit hard but it loud enough to bother me. The fan is on the side so it doesn't interfere with my work but it might bother others. One problem I have had is with the Trend Micro software that came as promo with the laptop. After several installation tries, I did have to seek help from Geek Squad, they finally got it loaded. The only other thing to be aware of is the slim storage capacity- it's not the laptop for digital hoarders.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is one of the best I have purchased so far. It is flexible, light and fast. The perfect laptop to take with you everywhere.

    I would recommend this to a friend
Sponsored