Customer Ratings & Reviews

Geek Squad is super great!! Electronics are not my specialty so I count on Geek Squad to guide me through all the instructions on how things work. I am able to understand their way of explaining the workings of my computer to me. Thank you Geek Squad!

I have purchased accidental protection. many times over the years and have never had any trouble getting my covered item repaired or replaced.

Having the option to ask for help and get assistance with issues/setup really means a lot when purchasing larger electronics. I loved having a knowledgeable team help answer my questions.

This warranty saved me having to buy another printer.

Best Buy is excellent to deal with. When I had a problem with my printer I got help on the phone with service. When the problem could not be fixed they had me return it to the store. Their service people take good care of their customers.

Compared to the standard Geek Squad Protection Plan, this option covers your device for a longer period of time and also includes accidental damage caused by mishandling or accidents, which is its biggest advantage. If you’re purchasing something like a laptop that you carry around frequently and plan to use for more than four years, this plan is definitely worth considering.

I was Not able to get into my computer once I first bought it but I took it back to Best Buy and they were amazing. Took a little while for them to figure out what was wrong but they were very knowledgeable and did a great job

4 year protection fo my new HP printer. Great product & value. Wouldn't go without it. Brought a new HP printer. In September 2025. Very highly recommending.

They number one in my book I on;y buy my products from Best Buy. They got a great geek squad team, best I’ve ever seen, I’m glad I buy products from Best Buy cause if I need help I call My Geek Squad sorta like Superman to me, great at every thing You Go Geek Squad. April Neel A fan of Geek Squad

Haven't used Geek Squad Protection yet with this printer, but have in the past. Always happy with their service.

this is a great warranty and service agreement I believe i would not, not purchase it again. Perfect

Geek Squad has been assisting me with my printers for years. They are fast to set up an appointment with and always really nice and easy to find a solution.

Its nice to have a piece of mind knowing if some thing go's wrong no big deal. I hope I don't have to use it.

Protection plan is very easy to use and has zero hassle. Definitely worth it for items you are worried about breaking.

They have been great on past products i have purchased. But not needed for current item yet.

Backup in case I need to wipe my computer. Glad to have it. Not expensive but nice to have.

It is good to have because you feel that you are safe in case something happens to the product you bought

It's great when i had issues with my product. I went to Geek Squad they have me a gift card for what I paid and i got another items plus some.

The Geek Squad employees were friendly and very helpful in assisting me. They were very knowledgeable and answered all of my questions. Great team!

The Geek Squad has always been very helpful whether I have brought in an item or had them come to my home.