Customer Ratings & Reviews

Fast and easy and on time gʻgggggggggggggggggggggggg

Have not had the need to use this as yet but will definitely take advantage of this service if necessary.

It is worth buying the extended warranty. Several times it has paid off by replacing an item.

Get this when you buy! We've had our tv for awhile now, remote stopped working (the dog maaaay have chewed on it) and boom, they're giving us a free remote. Also, since our tv is over a certain size, if anything goes wrong with it, they'll come to our house to fix!

good service. easy to use. no complains. i used to my Tv

We appreciate having a warranty for our new TV. It gives us peace of mind.

I haven’t needed to use the geek squad on this purchase yet. But the geek squad rocks they respond quickly and take care of your problems.

I had a tv that the screen went black shortly after my warranty expired. Thankfully I bought this insurance. When repairs were not possible my tv was replaced with a new one. Best Buy service was great and made the entire process a breeze.

The Tv great sinks with everything easy to set no issues with connecting to internet a lot different options to connect with everything like ipad , iPhone etc.

There protection adds peace of mind knowing you dont have to ship it out let geek squad handle it thx Guys appreciate yas

Reasonable insurance plan for 5 years for my new TV unit

I think this is a great deal. They helped me with fixing my laptop and answering questions I had concerning maintenance. Worth the price.

I’d gotten this warranty with a brand new tv, and when we hired someone (not from Best Buy) to mount the tv on the wall, he broke it. It was literally two weeks old. The warranty doesn’t cover damages, but when I called Geek Squad to ask whether I could transfer the warranty to the new tv I was going to have to buy, they made an exception for me due to my unfortunate circumstance and told me they’d replace my entire tv. I was so shocked and blown away because I didn’t expect that at all and was fully preparing to buy another tv. The customer service is the best I’ve encountered and it’s absolutely worth it to buy the warranty.

I always purchase the Geek Squad protection for peace of mind!

Order came in on time. A good price. Good people to work with.

I would highly recommend the 5-year standard Geek Squad Protection plan for anyone looking to safeguard their valuable electronics. The comprehensive coverage and expert support make it a worthwhile investment.

I hav conected my device for myself it s almost one year since i got it, it's great,,......

The agents came out to my house and diagnosed the tv within a minute. Very quick and easy process.

The Geek squad protection had to be activated for my Samsung 55" inch TV after 3 years. Plus side: I was able to get the value for the TV to trade in for another TV. Minus: once you have to 'activate' your Geek squad for the trade in you lose it. I think it could be argued that if the Geek Squad concurs that your TV can't be fixed and needs to be replaced after 3 years, why shouldn't I still have two years of Geek Squad Protection left? So I guess it's not so much 'protection' as 'insurance,' but def. better than having to buy a new TV flat out.

This is a great added service for non technical people like me! I don't have to worry about messing it up as if I did, they would be able to fix it with ease and promptness.