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Customer reviews

Rating 4.8 out of 5 stars with 2411 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,411 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Outstanding Peace of Mind and Fast Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 4-Year Geek Squad Product Replacement plan, and it has been a game changer. From the moment I signed up, the process was straightforward and stress-free. The plan offers exceptional coverage, ensuring that if any issues arise with my device, I’m not left stranded without support. What impressed me the most was the prompt, friendly, and efficient customer service that quickly guided me through any questions I had about the coverage details. The extended 4-year protection provides invaluable peace of mind, especially for expensive electronics where repairs or replacements can be a major hassle. I feel confident knowing that in the event of a malfunction or unexpected technical issue, Geek Squad is ready to step in and get me back on track with minimal downtime. Overall, this plan is an excellent investment for anyone looking to safeguard their valuable tech investments, and I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double Duty Professionals saved my work and home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to two new laptops (1 for home and the other for my online teaching.) Got with Geek Squad up front about data transfer and other support options Knowledgeable, personable, professional and patient You won’t do better than these people Fantastic Experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super fast...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best gaming router this is it. Its super fast excellent range and super easy to setup..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect Yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans have always been helpful when product malfunction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love a 4 year geek squad warranty, great price and returning item is a breeze if it is no longer working as intended. most items don't need to be returned, but it gives me peace of mind for larger purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    transferred data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a good job, however, i did have a long wait on pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that my electronics are protected with GSP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than amazon warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great warranty, big advantage of Brick and mortar store is being able to walk in with item under warranty and walk out same day with a replacement item, Amazon warranties can't do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome delivery!! Guy's call ahead to inform me they are on the way to deliver my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for it Don’t know whether it’s good or bad but

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great delivery method for the best selling price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Year Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 4-Year Geek Squad Product Replacement Plan, and I’m really glad I did. Fortunately, I haven’t had to use it yet, but knowing I have reliable protection and support gives me real peace of mind. The sign-up process was quick, easy, and completely hassle-free. What stands out most to me is the confidence it brings. If something goes wrong with my device, I know Geek Squad has my back. From many of the reviews read, the customer service team is friendly, clear, and helpful when asked about the coverage. For anyone investing in higher-end electronics, this extended protection plan is absolutely worth it. It removes the stress of potential repair or replacement costs and ensures you’re never left stranded. Overall, a smart and worthwhile investment for keeping your tech protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plans have always worked out well for me, especially when purchasing large items

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Let go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. I have used this product several times and it has paid for itself over and over. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Extended warranty for Starlink Mini System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price of items today, why not buy the extra protection? Very reasonable price and provides peace of mind! Customer service was outstanding!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has your back and is why I use BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy the extended warranty except with two products. I buy it for internet routers and modems. For whatever reason mine either outlast the service or die within a year or two. Either way geek squad has you covered with easy replacement on these expensive and necessary appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and great to have just in case you need it. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Netgear Nighthawk: fast, easy, reliable

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Netgear Nighthawk for a while now, and it's been great. It's fast, reliable, and easy to set up. I highly recommend it if you're looking for a good router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfort in having Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more to say than its great to have coverage! Our STARLINK works amazing, but we have comfort in knowing if something happens, Geek Squad has our back!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad replaced quickly and free of charge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously purchased their plans on other items. Bougjt a 6 yrs plan and lpw and begold 4 yrs and 8 month in to warranry and item failed. Fix wasnt possible so a totally new system was provided at no cost.

    I would recommend this to a friend
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