Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3703 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,703 reviews
  • Rated 5 out of 5 stars

    safety first

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never needed to use it so far but If I need it it's their

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 year protection is ok but definitely is not as good as their 5 year protection however it is significantly better than their 3 year protecrion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my tv quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agente mounted my TV and conected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great group of guys.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are courteous, respectful our home abd property and experienced. We’ve had them in our home a couple different times for different installs and are always friendly and knowledgeable. If they don’t know, they find the answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy membership is the only way I shop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy membership is the only way I shop. Member discounts Prices, Unlimited Geek Squad which definitely adds to my mental security not to mention the tree 24 month protection plans with all purchases!! In this case I actuall bought the 48 month protection plan because of the money I saved due to having a Membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ONKYO AV RECEIVER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I OPEN ITEMS AND ALL WAS PROVIDED AS EXPLAINED, NO ISSUE AT ALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job very happy with the work that they've done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s absolutely amazing definitely recommend to anyone

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing service

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and easy support overall customer experience is amazing will continue to support geek squad and best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased with soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my husband's soundbar. Good price for how much the soundbar cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the warranty for any problems good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is always needed so why not go with the best technical support around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice people.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service to have when you need item fixed. Its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when I need it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always cautious about warranty plans, but the Geek Squad is so much more. I can give them a quick call and they'll help me out. If I have a rare problem they will diagnose it. I usually trust the brands I buy, but having the Squad is an added layer of protection. With my washer machine the Geek Squad will come to the house and the fee is cheaper than a house call from an appliance repair company with no guaranty they will fixit. The Geek squad gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent bass for the size. Remote doesn’t have a button for voice mode which is irritating - you have to do a combination of buttons to turn it off/on. If you get it on sale it is a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the warranty I no hat no problem yes ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good speaker!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, great customer service!! I love the quality of the speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Best Buy warranty. Peace of mind . If any thing goes wrong Beatbuy has your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Package for my Sharp Stereo System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 4-Year Protection Plan for my Sharp 240W Stereo Shelf System. Sharp makes great products, but I went with the plan because I have cats, and cats tend to do things like knock over expensive things. This protection ensures that Best Buy will either fix my stereo if something happens to it, or replace it with a comparable device. The 4-year protection costs $40, so at $10/year, I see it as a worthwhile-yet-inexpensive "defense" against a number of "damage" scenarios.

    I would recommend this to a friend
Sponsored