Customer Ratings & Reviews

I’ve been thoroughly impressed with the Samsung WD53DBA900HZ AI Combo Washer/Dryer. From the moment I started using it, I knew I was dealing with something special. I intentionally tried to overstuff the drum to see how it would handle it, and it performed flawlessly — cleaning thoroughly without a hitch. The AI mode is fantastic; it intelligently adjusts settings for optimal performance, and it truly excels at delivering spotless results every time. I also tried the Express Fast mode, and it was just as impressive — quick, efficient, and thorough. Honestly, this is hands down the best washer/dryer combo I’ve ever owned. It’s powerful, smart, and reliable. One quick side note for potential buyers: Bby doesn’t mention that a standard washer drain pan might be too small for this unit. I recommend having a drain pan that measures at least 27 inches wide by 33 inches deep, depending on your local requirements, to avoid any issues. Overall, I couldn’t be happier with this product. It’s a game-changer for my laundry routine, and I highly recommend it!

So we got ours at an outlet open box for 1400$. We had to drive 2 hours there but man thats a great price. I regret not buying 2 of them. We live on an off grid property, so we needed a washer/dryer that was energy efficient enough to not completely drain our powerwall 3. This fit the bill. I cannot explain how great this has been. Its not quirkey in any way. It has a very handy app you can control, and no more dryer sheets needed really. My favorite is the pre-wash dry cycle that helps remove pet fluff from our clothes. The only weird thing is you def need to buy the 7” stand so you can drain the water filter at the bottom every now and then as it can become clogged up over time but even that process is easy. This has literally been a 10/10 appliance. If you see it for 1400$ buy one. Do not buy it at an outlet price of 2100, that’s almost the same new at lowes or home depot. I would wait for a good condition one at 1500$ or less. Also heads up, it’s VERY HEAVY. I reccomend using a trailer and not putting it in the bed of a truck just for easy of getting it in the house. Get straps and two very strong people and a spotter to help guide.

So far we love it! If anything changes, we’ll put in a new review. I love how it looks, and I really love the touch screen. I’m a sucker for tech stuff like that. You can also connect it to an app. You can set up your cycles on there, then it lets you know when the cycles are done. It lets you know when to clean the drum, how much energy it’s using, and you can add multiple members to the household for easy use on multiple phones. It has remote start also, even if you’re not home. And yes, you CAN use it without the app just fine. The app is just a nice bonus. Machine is efficient, lots of settings to use, I like that the lights can be turned on or off. You can choose everything about your cycle, but it determines the load size for you. It spins it around a bit and senses the load size. It has a normal noise level in my opinion, doesn’t bother us. Love the EZ dispense, where you can fill a little reservoir with your detergent so you don’t have to fill it every time. I don’t notice any sort of smell at all, no problems with the drum, no issues at all yet. Tends to get finger prints, but not a big deal. Also, if any one is wondering, they can both run at the same time. **I got mine on sale at Home Depot- their review section wouldn’t let me write everything I wanted to. There’s more settings than in the pictures but I can’t submit videos.

This appliance has exceeded my expectations in every way. It works efficiently, runs quietly, and delivers consistent results every time. The design is modern and clean, and it fits perfectly in my home without taking up too much space. I really appreciate how easy it is to use — simple controls, smooth operation, and no complications at all. The build quality feels solid, and the performance has been incredibly reliable from day one. Overall, I am extremely satisfied with this purchase and would definitely recommend it to anyone looking for a dependable and high-quality product.

I have owned the lg washer/ dryer for 5 months now, I'll let you in on the good and bad. The good: you can wash and dry your home in one load, and you can go out in peace. Another good is that it connects to your phone so if you're out, you know when your clothes is done. I also love how the washer is space saving and energy saving. So now the bad... when your clothes is done you need to leave the door open or moisture will build up and create a funky smell. Another bad is that you have to cleab it regularly and i mean like atleast once a week depending on how much you use it or you will get a horrid smell quickly. You can clean it which is good. One last thing, the lint gets clogged up in the back where you can't reach even when cleaned after every use and it gets moist and moldyish. Im having to take it apart to deep clean it.

The washer is a little loud, not excessive by any means, but it is getting a little quieter as it breaks in over the last 2 months. It is a hybrid washer meaning you can use regular detergent with the water height you choose or use the HE setting for minimal water and HE detergents. I had a lot of regular detergent on hand so this was a must for me. For full removal of softener I use the double rinse cycle, clothes are drier and softener is fully depleted. My clothes have been very clean with no issues at all. It’s a washer for the best of both regular detergent and HE people. The agitator works well to remove ground in dirt and debris without doing any damage to clothing. It’s large enough to wash a comforter with ease which is a plus. I’m very pleased with my purchase.

Honesty,,, Im glad Im insured. You never know when or if you will need it. So covered by the BESY!

Since I bought a laundry center, I wanted to make sure I was covered if anything went wrong with the stacking mechanism or the motor. Adding the Geek Squad Protection was a no-brainer for the price. It's much easier to deal with a local store than trying to hunt down a manufacturer's warranty contact two years from now. Highly recommend for the security it provides on expensive machines.

I highly recommend the Geek Squad protection programs. I chose the 3 year program. I now do not have to worry about my dryer. I have complete trust in the Geek Squad. The Geek Squad protection plan is more than worth the money!!

Love my new washer! It works great, runs smoothly, and makes laundry so much easier. Absolutely love my new washer—it’s efficient, easy to use, and very reliable. Love my new washer! It cleans well, saves time, and has been a great upgrade. So happy with my new washer. It performs perfectly and makes laundry stress-free.

have purchased it in past on more expensive products. great value and the service team that comes out is excellent and very knowledgeable. would definitely recommend for expensive purchases.

Had a washing machine tear up on me they sent the guy out to look at it very professional very easy to work with so I would 100% get the geek squad it was going to cost more to fix than replace it so they just replaced it with the same product very very satisfied

had my Insignia washer and dryer installed by the Geek Squad team, and the experience was seamless from start to finish. The installers arrived on time, were professional, and handled the setup quickly and efficiently. They made sure everything was level, properly connected, and even walked me through how to run the first cycle. What I really appreciated was their attention to detail—no mess left behind, and they double-checked that the washer and dryer were functioning correctly before leaving. As someone who isn’t super handy, having a team that clearly knew what they were doing gave me peace of mind. Highly recommend Geek Squad for appliance installation smooth, stress-free, and worth every penny.

I love my Samsung washer. It’s perfect for small and oversize loads. I can control the setting through the SmartThings app and I can even schedule for my Alexa to start the washer at a certain time.

We purchased a 5 year warranty for a Samsung all in one washer dryer that stopped working after 30 days. We had issues getting service on the product so Samsung refunded just the cost of the unit not the extended warranty or the pedistal or anything else. I asked the MOD to refund the extended warranty and he did. I was very happy even though the product purchased from Best Buy was a Rotten Apple.

Adding a 3-year warranty to my laundry machine gives me real peace of mind. Knowing that any unexpected repairs or issues will be covered lets me use the washer and dryer without worrying about costly surprises.

I got the extended warranty for LG washing machine I bought. And the more I thought I bought it. I wanna pay $180 so I returned it. Because I didn’t really like the washing machine so I figured if it died that I was just get another one.

Purchasing this has given me peace of mind knowing that if something happens after one year, I will be able to acquire service as needed

I recently had the pleasure of working with Geek Squad, and I am thoroughly impressed by their expertise and professionalism. From the moment I scheduled my appointment to the completion of the service, everything was seamless. The technician arrived promptly, well-prepared, and with a friendly demeanor that immediately put me at ease. They took the time to listen to my concerns and explained the process in clear, easy-to-understand terms. Whether it was troubleshooting my laptop issues or setting up my new home entertainment system, their knowledge and skill were evident at every step. What stood out the most was their attention to detail and commitment to ensuring I was satisfied. They didn’t just fix the problem—they went above and beyond to optimize my devices and offer helpful tips for future maintenance. Geek Squad’s customer service is top-notch, and their pricing is transparent and fair for the level of service provided. It’s clear that they value their customers and take pride in their work. I would highly recommend Geek Squad to anyone looking for reliable, professional tech support. They’ve earned my trust and gratitude—thank you!

I had bought a new washer and my mom was home when they arrived to install it. My mother said they were so nice and the guy saved us from having to call a plumber because the water valves were so corroded. He was able to connect everything and I am blowing away by how nice the new washer is. Theses are the reasons I made sure I buy my expensive things from Best Buy not these other large retailers that just don't care about there customers. I also reached out to buy the extended warranty because of our experience. Thanks guys