Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $137.99
Clearance
The comparable value price is $229.00

Customer reviews

Rating 4.5 out of 5 stars with 1615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Chromebook as easy to use and having a desirable screen size. Positive feedback also highlights its affordability and acceptable battery life, while some users note limitations in storage capacity. A few customers mention compatibility issues with certain software and the operating system's limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,614 reviews
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, large screen, lightweight. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife needed a laptop, but all she really uses it for is the internet. And since her e-mail is Gmail, it was a no-brainer. Instead of a cheap, tiny laptop I was able to get her this bigger Chromebook, and she loves it. It's pretty rugged, works fantastic, and we have zero complaints. If a Chromebook will work for you, this one is a great choice!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Fast and Cost Effective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of constantly waiting for my Windows laptop to boot up, so I bought this low priced Chromebook from Best Buy. It is fast starting and perfect for web surfing and running Android apps. I recently took it on a trip and it was great at streaming video. Storage is small, but expandable with easily and commonly available micro SD cards.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fabulous product for the not-so-tech savvy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this one for a Sr. relative who was repeated getting viruses & malware from the internet. She absolutely loves the screen size & the 2 large built-in speakers. Thus-far, she has not had any issues with viruses, etc. I have long been aware of this trait as this is the 4th one that I've purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. fast. reliable. light weight. versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Speed

    Rated 5 out of 5 stars

    GREAT FOR INTERNET

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT, FAST, LONG BATTERY LIFE EASY TO SET UP

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 4 out of 5 stars

    awesome laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop (chromebook) is awesome and powerful. Not to mention the size of the screen and keyboard is incredibly huge. Also, the battery life of this device, which can last up from 10 to 13 hours is something very cool. I highly recommend this device to anyone looking for a laptop with durability and stability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Basic Laptop

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my dad after his old laptop crashed. Easy to use and lightweight. Also like the fact that virus protection isn't needed due to the design. If you are looking for something for the elderly or just need something to surf the web then look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 4 out of 5 stars

    Good chrome book

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this chrome book 2 weeks and so far it’s worked pretty good. It’s worth the money I spent. Not like my old laptop but works for my needs. I really like having the bigger screen vs chrome books with 11-inch screens. It’s an affordable option for your basic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Excellent Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this chromebook up at my local Best Buy store when my laptop started to malfunction and had to be sent in for repair. Not only is the price point great for this product, it responds super fast. Additionally, the speakers are fantastic, very loud. Definitely a keeper!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great PC for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Chromebook. The product itself works very well, and the simplicity of not having to worry about updating and security is a wonderful benefit. The inexpensive display is somewhat sensitive to viewing angle to get the best image, but is not a barrier to normal use. Since the operating system is in the cloud, it requires you to log into your gmail account every time if you shut down the computer. If you leave it on and close the lid, it will open up without logging in. If you shut down the PC after each use, and if you have a complicated gmail password, reentering the password each time can be annoying. If you use Office applications like Word, Google Docs has apps that allow you to read, create or modify documents without having to have Microsoft Office software. Because of the cloud based operating system, there is a delay of a couple seconds each time you delete an email. Still, for the price, this is a great PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great for watching videos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. Easy to use. Great value for your money. It has a wonderful picture and is very responsive. I would definitely recommend this Chromebook for anyone. I mostly use it to watch videos, check Facebook and my email. I haven't had any problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 5 out of 5 stars

    fits needs perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG wish I tried a chromebook years ago! It is the way to go for "not technical" and elderly folks. This Acer was chosen for the larger screen it has. Only drawback might be the sound/volume is a bit low for hard of hearing folks. Very happy with the unit and the price is crazy cheap,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Acer Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook was a great purchase; on sale for an affordable price, it is small and light enough to use all over the place. Very easy to use, and a keyboard large enough to maneuver around easily. Very happy to have bought this when my last laptop stopped working.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Excellent for college/hs student or non-geek adult

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced and created for regular people who are not gaming addicts. Perfect for creating documents, papers, letters, spreadsheets, etc. Very easy to use, long lasting battery, great screen size. easy to type on the keyboard, good resolution on the screen. We have two!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Extremely fragile screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,easy to use, beautiful design, long lasting battery. But, be really careful with the screen. Is really, I mean really fragile. I left my pen on the key board and close it by mistake, and bam cracked screen. Just 3 days after purchasing. Smh Money wasted.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Aced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for one of my employees and she is extremely happy with the Acer. She loves the versatility of the touch screen. She is able to go from one function to the other without losing performance or speed. It's a great looking laptop with good pep.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Love it, Love it, Love it...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it's supposed to do, if you just need something to get on the internet and watch some you tube videos and have gmail then this is the best priced option for you.. The screen is hugh and lasts for 9 hrs. I love this computer for surfing...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Replaced previous chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the smaller earlier version of the Chromebook. Both have served my very well. If you're just looking for access to the internet, do some shopping, pay your bills, etc. this is a great option. Great speed and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 4 out of 5 stars

    Good computer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Dell Inspiron and dislike the Windows 10 operating system. This Acer Chromebook is 10 times faster, does not crash and a delight to use. The Dell is just a terrible computer in comparison. Even the battery life is pretty good.

    I would recommend this to a friend
Sponsored