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Customer Ratings & Reviews

Your price for this item is $188.99
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The comparable value price is $289.99

Customer reviews

Rating 3.9 out of 5 stars with 36 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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72%would recommend to a friend

Customers are saying

Customers are impressed with the touchscreen capabilities and large screen size of the 15.6" Refurbished Touch-Screen Chromebook. Many appreciate the ease of use provided by the touchscreen and find the larger screen ideal for media consumption. The Chromebook's affordability is also frequently praised. Overall, positive feedback centers around the user experience and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 36 reviews
  • Pros mentioned:
    Speed, Touchscreen

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a present and it's been working well. One problem is the app verison of Hulu or Netflix really lag on this computer but when viewing them on a browser they work just fine. Not a deal breaker but just wierd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived well packaged and appears brand new despite being refurbished. Works very well as expected. Great screen for videos, clear and superb picture. Only downside is it has a lot of glare due to the glassy appearance/smooth finish. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this chromebook! I use it every day, and it replaced one that I dropped and destroyed! Sharp picture, touch screen that I am addicted to, goes everywhere and does everything! Nice big screen for watching movies. LOve it!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    You would never know it’s refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No visible scratches or dents looks brand new! Super easy to use. Got as a gift for my sons 9th birthday and it was simple to set up and create an account just for him. Since he is young it already put parental controls on and alerts me when he tries to download new games. I have to approve before it downloads. The screen is amazing and I love the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Value

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school work. My son even plays games on it. We have had no issue with speed or picture quality it’s a great computer for the price !!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Happiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a laptop not runs fast like one. The screen is big and the sound is great. 1080p makes it super enjoyable to watch Netflix on ... Not unhappy in anyway... great buy great price

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Love it so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this computer for a month now and have had no issues. I love the long battery life and touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen capabilities and how large the screen is

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice big screen!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my elderly parents. It has a nice big screen and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turned on 4 first time and screen was blitzing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the light weight. It def did the job needed which was conference calling during covid but tilting the screen causes the screen image to scatter and blitz. If it's opened to desired tilt then it's okay but once moved again, goodbye image

    No, I would not recommend this to a friend
  • Pros mentioned:
    Value

    Rated 4 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook. But shipping was slower than arrival date given.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Solid touchscreen Chromebook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid touchscreen Chromebook. Great for work and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues at all...thanks so much best buy for the great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New To Chromebook!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great compter but I was looking for low price & didn't realize it was a Chromebook untill I received was looking for a Windows base just to have the option to use Windows if needed but is still good starter for about any age group that is computer literate & has or wants to start a Gmail account! But for the refurbished price nice computer! Thanks BestBuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked great for 2 years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2 years as my sons High School computer. Then the screen started display bad graphics. So, I decided to repair it myself. It is now in the recycle trash somewhere. I got through with the repair and an extra wire appeared. Ha. Oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Good laptop for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything I need and is a very good value.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for daughter after college grad. Wasn’t sure it would meet her needs but she loves it. No problems with refurb.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Chromebook and it is great for surfing the internet and Microsoft office applications. Love the quick start speed.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    My daughter loves it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. My daughter uses everyday, she love the fact that it is a touchscreen. Great deal for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Acer Chromebook. Great performance.

    I would recommend this to a friend
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