Customer Ratings & Reviews
- Model:
- NX.GK9AA.001
- |
- SKU:
- 5763419
Customer reviews
Rating 3 out of 5 stars with 2 reviews
(2 customer reviews)to a friend
- Cons mentioned:Crashing, Refurbished
Rated 1 out of 5 stars
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Several times a day, my Laptop is crashing and a blue screen comes up saying that an error has been found and computer will restart. Manufacturer said that because it is a refurbished laptop I have no right for warranty.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Camilo,
Sorry you are unhappy with your Acer recertified laptop. The recertified products carry a 90-day warranty from date of purchase that is supported by PlanetROI. If you purchased this within the last 90 days please contact them for warranty assistance:
844.433.8476
[email protected]
If you are past the warranty time frame Acer can offer out of warranty service or you can take the laptop to a local repair shop of choice as well. If you want Acer to service it, you can book a repair from this link:
https://www.acer.com/ac/en/US/content/service-contact
Click on Acer Product Repairs to book the repair. We hope this is helpful.
Regards,
Acer America
- Pros mentioned:Recommend
Rated 5 out of 5 stars
Great Laptop!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I recommend this product and Best Buy is the better place for buy!!
I would recommend this to a friend




