Customer Ratings & Reviews
- Model:
- R5-571T-57Z0
- SKU:
- 5623240
to a friend
Customers are saying
Customers highly value the Aspire R 15's touchscreen functionality, performance, build quality, light weight, and competitive price. Many appreciate its portability and positive user experience. However, some customers express concerns regarding the hard drive speed and the inclusion of pre-installed software. A few also mention fan noise as a potential drawback.
This summary was generated by AI based on customer reviews.
Problems Never Fixed by Manufacturer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. I bought this back in August and I have had to send it back to Acer twice now. They did not fix the problem the first time and now I am waiting up to 14 days to get it back. AGAIN. No trust in the company or computer and scared that it will stop working after manufacturer warranty is over. Best Buy geek squad said they didn't have any authority to do anything about it and was not eager to be helpful. I normally don't write reviews but this computer has cost me way too much unnecessary hassle and time.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .This is not the experience we want our customers to have. We would like to help you get this resolved. Please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=f15fef44ca7c674c8889ad1a66b30715b810ef06
NOTE: This is a one-time URL specifically generated for Adria. For others needing assistance, please contact Acer: http://www.acer.com/ac/en/US/content/service-contact. Thank you.
Terribly Slow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop on 04/12/17. I was bit busy whole last week so didn't use much. it was very slow from day 1 but thought let's give it a shot & try to use it for few more days & who knows I will be get to use to it. But after one week of purchase I am really disappointed with this Product. It is terribly slow. It took me atleast 10 minutes to turn on any browser. I have no idea how People is mentioned that speed is fast!! Or May be I am the only one who is facing this cause ? Anyways really disappointed with this Laptop & going to return it back by tomorrow only.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Kush,
This is not the experience we want our customers to have. We would like to help you get this resolved. Please fill out this form so that we can assist you:
http://csapps.acer.com/prompt/?key=4149eac49e0809232b421c69bc8dbccc05d3a7aa
NOTE: This is a one-time URL specifically generated for Kush. For others needing assistance, please contact Acer: http://www.acer.com/ac/en/US/content/service-contact
Thank you
Acer America
Very Fragile
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen broke when I closed it. Now it won't do anything because it is a touch screen. I can't turn off the touch screen and it is going nuts. The power cord has broken 3 times in a year. They try to sell me a extended service plan that won't repair anything.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Hello FergMan,
Thank you for taking the time to write this review. We’re sorry that you’re having problems with your Acer R15 laptop. This is not the experience we want our customers to have with their products. Please visit this personalized URL and fill out the form so we can look into this issue and assist you:
http://csapps.acer.com/prompt/?key=ef3168cc263cdd7426bca474a2c850da3c4e1a98
Thank you,
Acer America
one day and crashed down
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I setup the computer, and made the initial update. The next morning, the computer didnt turn on. It was on starting mode forever with the ACER logo on it. I returned it on Best Buy
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Sorry to hear this; we understand you returned the Acer laptop but we would have been happy to provide support for you. If in the future you need assistance with an Acer product, feel free to contact support from the info posted at http://www.acer.com/ac/en/US/content/service-contact
Screen when out 1st day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this computer for about 2 hours and the screen went black and would never turn back on.
No, I would not recommend this to a friend