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$1,579.00
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Comp. Value: $1,599.99

Customer reviews

Rating 4.4 out of 5 stars with 81 reviews

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  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 81 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop. Great picture. High performence. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrific laptop, efficient and has a decent graphics display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th OLED screen is amazing. My application are Fraser than ever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It jus need ah better fan system and it good can’t complain bout it works fine n good quality

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Gaming on a budget

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Acer Predator Helios is here but is it everything you are looking for in a gaming laptop? Cpu is top notch with a Ultra 9 275hx at the helm. Runs decently cool enough for a laptop CPU and handles any game i've thrown at it. RGB all around is nice on the keyboard and the outer shell case. Plenty of ports everywhere, 2.5gb nic, hdmi out, usb of all shapes and sizes and a thunderbolt 5 port. 1TB SSD performs as you expect. Screen is buttery smooth oled at 240hz so all your fps games look amazing. This particular model though is a let down for me and here is why. They opted to cheap out at 16gb Ram which is barely the minimum this day in age especially with Windows 11 at the fore front. Should not be seeing any gaming laptops with less than 32gb in my opinion. They also took a cheap route by pairing all the bells and whistles with a lowly 8gb 5060, not even a ti just the basic version. All this while the next model up for a couple hundred more has all the things this one does not with 32gb Ram and a 5070ti. That's the model you want, this one I would pass on. If that model isn't available there are other better options out there. It's pretty, the battery life is good, but they really missed the mark on the internals. Also a quick note on the Quality Assurance from Acer could use some work, the bezel around my laptop was popped off and I had to snap it back in a few spots. For the money you are paying for this laptop, they need to put a little more care before shipping things out. Solid 4 stars but the ram and gpu, really gutted this beautiful machine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the Credit Card Debt

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs the games I wanted well for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good first choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good gaming laptop. It’s real light and easy to fit in a back pack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mid-level Gaming Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great mid-level gaming laptop. OLED screen is another awesome thing about this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgradable. Yes but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is as advertised. Only exception is that saying it's user upgradable is much more than removing 10 screws. Prying off the back cover is a bit of a challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop best oled screen and the response time is out of this world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best laptop purchase ever this is a tank of a pc for any games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazingly fast and friendly to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the batter would recommend this for anything you wanna do in your everyday life and school/work like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Predator Helios

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In one sentence - great price to performance value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Great laptop with fast speed no freezing

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Portability, Performance, Thermals. Feels Great.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2025 Acer Predator Helios Neo is a very cool laptop with some standout features that make it a value in my opinion. Now, the nature of gaming laptops is always tradeoffs. No matter the brand or model, a gaming laptop is a product which pushes engineers to make decisions that sway the balance of features and design choices. Its up to you to decide which balance is most important to you, and I will try to convey my perspective as best as possible. Look & Feel: The laptop sports a nice matte finish with a combination of metals and hard plastics. The screen and the chassis that holds the keyboard and trackpad feels reasonably sturdy. If you go out of your way to push like a madman on the chassis it will flex, and the screen will bend. However, if you treat it like a normal laptop, I think the body is on par for the price point. I am actually writing this review on the Predator Neo during a work trip. I brought it along on the plane ride to provide entertainment at the airport and my hotel room. I’ve appreciated the light weight and thin profile tremendously. Its portability is further appreciated thanks to its smaller than usual power brick on the power cord. The keyboard features four zones of RGB lighting and feels nice to type on, but I do think they could have made them a bit more tactile. The touchpad is fine. Its made of plastic and has a decent level of feedback. I usually bring a mouse so its not a big deal, and is more than enough on the go. Ports are excellent, no complaints there. Lastly, I really appreciate Acer putting a number pad on this laptop. It makes it a viable option to get work done. Performance: If you have explored the gaming laptop rabbit hole long enough you will have likely noticed a common theme: thermals and how much voltage does the GPU get? When we talk about balance, this is the most common challenge. When you increase voltage on a GPU, you get more performance. However, the inverse effect is heat. Have you ever looked at a full size graphics card? They are usually thicker than an entire laptop. That’s a thermal challenge. What laptop manufacturers tend to do is offer thinner versions that are throttled down to not create excess thermals, and thicker, more hardcore gaming focused models where they can pump more voltage into the laptop. In this case, we have a thin laptop with a small power brick. Result? Lower voltage. However, this is where things get interesting. The thermal control tug of war becomes far more consequential with more powerful laptops (RTX 5070, 5080, 5090). With something like an RTX 5060 you end up getting way closer to desktop levels of performance in a laptop because the GPU itself doesn’t need so much voltage to begin with. This keeps the thermals at bay, and from what I’ve experienced, the fans on this laptop are very powerful. Where does that put the Predator Neo with an RTX 5060? Well, in the sweet spot of value. I played games like Forza Horizon 5, Marvel Rivals, Elden Ring Nightreign, and Expedition 33. Every one of them performed better than any console. I have a desktop gaming tower with RTX 5060 Ti which should be significantly more powerful than this laptop. However, the reality is that I only saw roughly a 25% reduction in performance on the games I played. When you consider this is a non-Ti laptop GPU that can be brought with you anywhere, a 25% performance hit is insanely reasonable. Display wise Acer put an OLED panel on this laptop which just makes the value so much higher. Sporting 240hz and a 2K resolution, this display is basically overkill. I like overkill. That means no matter the game, you have tons of runway FPS and resolution wise. It will also have great color thanks to the OLED panel. The balance this laptop hits portability wise, price, performance, thermals, just feels great. So many times gaming laptops get into insane territories when it comes to price to performance, this Acer Predator Neo with an RTX 5060 just falls right into a sweet spot. Battery life is fine. No gaming laptop in this price range is going to have incredible battery life. I think it’s a non-issue since the battery brick is so small and easy to bring. Conclusion: The Acer Predator Neo lives in the green zone of gaming laptops. The RTX 5060 keeps this laptop in check thermals and price wise. I think for the majority of users, they are going to find this laptop to be exactly what they need. Its light, decently well built, priced reasonably, good performance, and a strong display. The addition of a number pad on the keyboard also makes it a good choice for getting work done. I really enjoyed my time with this laptop so far, and its been easy to travel with. You won’t be disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright. I would probably get some other brand next time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good but gets really hot.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets really hot... will burn legs if you use it on lap. Other than that it's a good laptop

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Sonya,
      Despite the name "laptop", you shouldn't use a laptop on your lap because it blocks ventilation, causing overheating to your skin and potential hardware damage. We always recommend using a laptop device on a smooth hard surface like a table or desk to allow for proper air flow.
      If you should need assistance with your laptop in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Acer Predator Helio Neo16s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen kept blacking out in the middle of working.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Tony,
      We are sorry to hear you are having trouble with the screen on your Acer Predator laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

      Regards,
      Acer America acer

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great value gaming laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best Gaming laptop that I’ve tried from ACER and it’s a great laptop. It’s more for people who want those specs but want a cheaper lighter alternative that might have those specs but cost a pretty penny as well Specs Intel core ultra 9 275HX 16GB or DDR5 Memory 1TB SSD 240hz OLED screen QHD Nividia 5060 8GB GPU For the price and what you get this is a great laptop. It comes with a 230 watts power brick which isn’t that heavy and quite small. Build wise it’s fine but it’s an aluminum lid but otherwise plastic. The keyboard is soft feeling but quite good which is the first I can say for an ACER gaming laptop. It also has a num pad which is a nice thing to have but not a must. The 240HZ panel is nice and colorful but to be honest I think it should have been 1080p because the GPU is only a 5060. Would be much easier to reach 240hz with a 1080p screen. Otherwise the screen is great for gaming and viewing content. It gets bright enough considering it’s OLED. Quite easy to get into the machine as well to upgrade the storage and ram

    I would recommend this to a friend
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