Customer Ratings & Reviews
- Model:
- NX.GNGAA.001-REFURBISHED
- SKU:
- 6162935
to a friend
Customers are saying
Customers are enthusiastic about the Spin 1 2-in-1 11.6" Refurbished Touch-Screen Laptop's features, but some have concerns about its memory. While customers appreciate its compact size and touchscreen capabilities, they find that the 4GB memory is insufficient for basic tasks like opening a web browser.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Memory
Perfect laptop for traveling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for schoolwork on the go, it's very versatile and very lightweight. My only problem is I wish it had more memory, but for the price I really can't complain. It's a great laptop
I would recommend this to a friend - Cons mentioned:Memory, Reliability
Not enough memory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough memoryTo even open up Internet Explorer. I tried to restore the computer and there was not enough memory to restore the computer. I tried open other programs that are already installed on the computer and there was not enough memory to open these programs. When I return it to the store, I was told that this is a very common problem. The lady says that she’s not sure why they still even sell them
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear DrMo,
Thank you for taking the time to write this review. We are sorry to hear you were unhappy with the storage on your system and you returned the laptop to the store. Acer has posted a support article with information on how to do your Windows Updates on models with 32GB storage. Here is the link: https://us.answers.acer.com/app/answers/detail/a_id/38036. We hope this clarifies-
Best regards,
Acer America
- Pros mentioned:Web surfing
No memory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for surfing the web only. Try putting anything on it and it won't be able download Windows updates.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Bkjr,
Thank you for taking the time to write this review. We are sorry to hear you are unhappy with the storage on your system when running Windows Updates. Acer has posted a support article with information on how to do your Windows Updates on models with 32GB storage. Here is the link: https://us.answers.acer.com/app/answers/detail/a_id/38036. Please note these products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
[email protected]
Best regards,
Acer America
Great for school work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a little slow at times but other than that everything works great!
I would recommend this to a friend- Pros mentioned:Digital note takingCons mentioned:Small storage
Great for Writing and Fast Enough...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you like taking notes on a digital screen or you have considered it, this is the device for you. Works flawlessly with windows ink. I would have given 5 stars; however, windows takes up most of the 32 gigs on the device. External micro SD is absolutely necessary. Overall, great product!
I would recommend this to a friend - Cons mentioned:Keyboard not backlit, Memory
Keep your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, the keyboard is not backlit as advertised. Second, the memory is so limited that when Windows wanted to make an update, there was inadequate space. It kept telling me to delete stuff, so I deleted everything I put on there, and it still wouldn't allow the update. Returning this.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Croby,
We are sorry to hear you are unhappy with your Spin 1 laptop. We have verified this model does not have a backlit keyboard but there is a support article that addresses the space issue when running Windows Updates that you might find helpful: https://us.answers.acer.com/app/answers/detail/a_id/38036
If you need further help and are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
[email protected]
Best regards,
Acer America