Customer Ratings & Reviews

The agent delivered the AVR X1700H and made all the necessary connections. He also set up the Audyssey MultEQXT speaker sound system. The agent (Dakota) was very professional and knowledgeable.

The technicians installed all the equipment for my CD player.

The geek squad is the best! They know their product, they know their installation, and, you can’t stump them with questions. Extremely friendly, also.

Thank you Team Best Buy From the initial purchase Adam was excellent The Geek Guy crews led by Gabe and Michael went above and beyond to get me up and running Installation of my old gear, cassette player, video player, vhs player was challenging but now my grandsons can watch family tapes taken 50 years ago.

The tech figured out what was going on with my Tv and suggested the Samsung soldier to help with the voice sound safes me money verse buying a new Tv

Techs were very helpful & professional during the set up

Agent delivered and set up my Subwoofer. Great job!

All of the Best Buy agents have been knowledgeable and done a great job with installing. Wes went above and beyond getting additional patio speakers set up. Will use certainly use geek squeak again.

I was on the phone with customer service for a software product that I use. I showed the Geek Squad technician the tv and he installed the headphones quickly and, as far as I can tell, correctly. They work fine!

The installer wasn't familiar with my product and raninto the same difficulties I ran into when I tried to install it. The manual is poorly written to try to work with an external amp. The installer finally found step not detailed in the manual for which I am grateful. I would not recommend this receiver. But was happy with the installer.

Excellent job, very professional and made sure everything was running correctly. I’m very satisfied with the service

The guys arrived on time and they knew what they needed to do right away to fix the problem I'd been struggling with for 2 weeks. They answered all my questions (and I had a lot of questions), set up all my devices and actually saved some money for me. A really good experience! I highly recommend them!

Technician did a great job setting up receiver and was very thorough.

The tech connected a new component into a complex house set up quickly and made sure we understood how to change modes before he left.

Enstalledreceiver and remote changer.Excellent job Jo

Both times having used the geek squad service members have nothing but good things to say. From the initial install setup to the addition of two more surround speakers that I called for another set up install all team members were very friendly and also gave a lot of insight regarding the systems functions. If anything is ordered in the future will definitely be calling the geek squad for install.

They performed a good setup of my new marantz A/V receiver. Great job. I really like the new maramtz

Ease of use just what I needed not to hard to figure out the old one I had was made in 1982 that's about when we bought it so we def got our moneys worth out of it

these guys were out of originally to put the TV up they were here tonight on melt the old remount the new they were professional they were up to speed on the TV and the rest they were clean tidy respectful I recommend these guys do any kind of work for Best Buy they were phenomenal

We could have connected our new receiver ourselves, but we wouldn't have known to test our speaker system with it, or how to ensure we'd stop getting HDCP error messages. But the Geek we had knew how to do both those things! Great service, and can't imagine ever setting something up without them!