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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2792 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,792 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I wouldn't have been able to do myself, so their service saved a ton of time and effort. It hasn't been very long, but everything is working great. Team was professional, helpful, and efficient on install day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad expertly mounted and set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt took down my old TV, installed mount and new TV. Only mounted he ran a sound and picture check to make sure everything working properly. He made sure I understood how the TV worked with my surround sound system. He was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek Squad technician set up my home theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on schedule, and quickly began to connect my home theatre system. All devices work and are easy to use. The technician took extra time to clearly explain all the functions. The Geek

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an absolute amazing job and I would recommend the Geek Squad to someone the needs help installing a TV or a stereo system, they are very polite and knowledgeable about their work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep rewired my entertainment center for me. I previously had other components that I no longer needed and he removed all the excess cables and rewired the entire system so I worked better and was easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad gets it Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knowledge Geek Squad had my receiver hooked up in no time. They took the time to explain my new product. Would highly recommend the geek squad for installations!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good installation but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get notification a day befeore installation or for follow up visit. Good receiver but can't get one important feature to work in spite of a follow up Geek squad member follow up visit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician solved my issue extremely fast was courteous and was very knowledgeable about my receiver. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, totally prepared. Very well organized. Listen to my requests and completed the TV and A/V installation in an hour. Even downloaded my apps on the TV and showed how to operate the equipment. Very friendly crew did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent corrected the problem with our receiver. Very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    James Bond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was all part of the Home Theater/TV set up that Brandon and his side kick did for us. IF we could give a 20-star rating for the two of them, we would. They were awesome to deal with and made my husband's dreams come true!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New Sony TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys worked hard and overcame some issues, old security screws holding the old set on the wall for one. The final installation looks great and works well with my existing equipment. Good job guys!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Outdoor speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great. Installed speakers and went above and beyond. The wiring was from the homes previous owner and I did not have exactly what was needed, however the technician worked his magic and was able to set it up the speakers for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men who came to my house were fantastic. They were very knowledgeable and did a great job hooking everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted My Flat-screen And Speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted my 55-60in TV and speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Making Changes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cut the cord. My system had been set up for cable. Had a few things that needed adjusting. The technicians took care of our set-up and everything is working great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled TV and AVR install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tech ever have for home insallation. Patient, knowledgeable, good communication and advice.thank you Jordan.i

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and courteous. Would do it again. Not cheap but affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my new receiver to my existing speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the receiver and connected my existing 5.1 surround sound speakers as well as stepped througfjh all the setup options and answered all my questions without rushing to get things done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geez squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a very good job last month setting up my record player set. A plus

    I would recommend this to a friend
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