Customer Ratings & Reviews

Geek Squad provided excellent installation advice & knowledge. Ed and Sammy were especially helpful and are a credit to the company. I will continue to use BestBuy for all of my appliance and electronic needs.

The associate was very courteous and respectful of our home. He was knowledgeable and if he did not know the answer, he found the answer. This was our first-time using Geek Squad and i must say it was a pleasant experience.

The agents replaced my old receiver with a new Yamaha receiver, reprogrammed various device controllers and configured the speaker system. It was done in one visit with no additional calls for further tuning.

Austin was very knowledgeable. Took the time to work through some issues we had and explained things very well.

Setup guys were excellent. Did great jobs and explained operation in detail. Gave a few extra tips as well. made themselves available for follow-up call.

He answered all my silly questions and made sure all the wires were secure and hidden… checked everything was working and was super nice. When it comes to setting up audio with so many wires, etc., I don’t trust myself to get it right, but I know the Geek Squad will.

Owen set up the receiver perfectly the first try I am very happy with my new receiver

The agents did an awesome job and they were fast and exhibited high level of professionalism. My wife and I love their services. We will always call them when we need any audio and technical theater installation. I will definitely recommend their services.

The agents did a quick and complete job. They also were very nice.

They were just great. Patient, polite, professional. Even called me back (within hours) with an answer to a question that they’d had to research. Price was reasonable. Thanks a lot.

The agent who came set up my tv, his name is Andrew was very professional. Patient enough to answer questions and he took time to do the set up process. He is skillful and knows what he is doing .

Glad we had GEEK Squad set up our new Denon Receiver. We now have all our various components linked and working. They took about 1 1/2 hours. If we had done it, probably 3 or more hours and then not sure we had it right. Worth the price.

The Geek squad tech knew his stuff! He set up my new Onkyo receiver to include connecting it to all components and my Fire Stick remote. Most importantly he showed me how to use everything!!

They were professional and efficient in mounting our TV and adding our new receiver /equipment. Explained how everything worked. Very pleased with them.

The agent connected the new receiver and was able to get all of our in house speaker zones working. He was very diligent and professional.

The Geek Squad Technicians are all so knowledgeable and helpful. We have a complicated system and they always are able to coordinate all the piece of our system.

Was able to set up and dial in my Yamaha receiver with ease. Also set up a marantz receiver in the basement which I could never figure out. They were able to set everything up and label inputs and made sure I understood what they did. Best money spent

I have ranted about the nightmare in dealing with the Contract Company which now does most installs for Best Buy. We finally got an actual (the last one left at our local store) Best Buy employee to handle the install and are now, So very happy!!!! Do yourself a Big favor, Demand only a Best Buy employee installer handle you job!! Not a contractor!!!!!!!

Tec did a great job , professional and clean , did the job in few hrs , recommend it for sure

The guys installed a receiver and made sure all speakers and all equipment was connected and working correctly.