Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,799 reviews
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Great Service!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Lead Technician. VERY knowledgeable, kind and attentive. He went over and above on the service and saved me money. Highly recommend!
This reviewer received promo considerations or sweepstakes entry for writing a review.
They were just great. Patient, polite, professional. Even called me back (within hours) with an answer to a question that they’d had to research. Price was reasonable. Thanks a lot.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad agent, Rafael, did an outstanding job in removing my old receiver and installing the new Yamaha. He carefully explained operational details which have proven to be very helpful.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The set up was great. The guys brought my new receiver in, they efficiently and quickly connected to my equipment. They explained how everything works. They were great!
This reviewer received promo considerations or sweepstakes entry for writing a review.
2 very bright young men who also were very pleasant came to my house. I had 2 issues that I thought were small given the right capability of the technician. Sure enough, one young man fixed my speaker issue easily so I showed him the remote that was not working because it came with a different model # by the manufacturer. Within seconds he also got the remote to work and now my Sound System works just like it did over the years.
I am thoroughly impressed and pleased with the Geek Squad and their follow-up service call. And....to make it even more impressive there was NO CHARGE. So, I couldn't help but tip the young men $20 and asked them to have a drink on me.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They installed my system efficiently and were very polite. They were unsure how to go from a 6.1 speaker setup to a 7.2 setup but the receiver on screen setup walked them through the process.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys that set up the AC Denon AV receiver we very good and answered a few basic questions. I'm sure I'll have more questions as I begin using the system.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had the Harmony Remote service as well and was pleased with the results. They showed how now everything goes through the TV and not the receiver. Ran additional cables behind the wall so that we can now just use the TV remote and control the entire home theatre setup. Took the time to make sure everything was working. Highly recommend this service if you have a home theatre setup.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Geek Squad set up two new TVs!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The team set up two TVs, and mounted one of them. Great experience. Very friendly and helpful.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the agents did a great job of setting up TV and connecting it to all of my devices.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Outstanding service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did a great job setting everything up. Took the time to find out how the product was going to be used. Took the time to answer questions and explain how the system works. Extremely pleased with the service!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad Technicians are all so knowledgeable and helpful. We have a complicated system and they always are able to coordinate all the piece of our system.