Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,792 reviews
Pros mentioned:
Installation
Rated 5 out of 5 stars
Explanation of my product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Jose came by after my amp, sound bar and speaker selector was installed. He explained and showed me how to work the speaker switch and better explained the operation.
Great job
This reviewer received promo considerations or sweepstakes entry for writing a review.
geek squad set up a short-through projector and adjusted the screen image to exactly fit the screen. They were meticulous and knowledgeable in the craft.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent set up our new receiver and connected all the components we have. He also checked the four ceiling speakers to be sure they were balanced and working properly. He was very efficient, knowledgeable, and respectful.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My two agents arrived on time, put some shoe covers on before entering, wore masks at my request, were polite, got to work, got it all done pretty quickly and then, THE BEST PART, they sat down with me to show me how to USE the set-up!!!
We had to go over it a few times---they made sure I knew
how to juggle my three remotes!! They told me, as they were
leaving, that it would take a few tries before it was second nature. They were right. Thanks for a really great Geek Squad visit!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was very professional, and connected all my stereo and tv stuff perfectly. It is a little confusing for me, but I am beginning to handle it. All the nasty wires are contained, and not all over the floor. Great job.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These guys were incredible. They knew exactly what was wrong and fixed it with no problems. They were very respectful and even asked if there was anything else I needed. Very experienced! Go Geek Guys!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents finished setting up my receiver. It took the two them over two hours! They did a great job once they got here! It took four failed appts on their part before I got service!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional and skilled in setting up a complicated system. Sound system works great. No way could I set up this system with the receiver and the Harmony remote.
Agent was very helpful, friendly and did excellent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Agent was very knowledgeable, patient and explained the set up of the receiver properly as well as explained most of the important settings. Really appreciate his help and professionalism.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had the Harmony Remote service as well and was pleased with the results. They showed how now everything goes through the TV and not the receiver. Ran additional cables behind the wall so that we can now just use the TV remote and control the entire home theatre setup. Took the time to make sure everything was working. Highly recommend this service if you have a home theatre setup.
I would recommend this to a friend
Rated 5 out of 5 stars
All went well..
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This reviewer received promo considerations or sweepstakes entry for writing a review.
All went well. Will definitely use the GEEK SQUAD again if needed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the agents did a great job of setting up TV and connecting it to all of my devices.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Courteous installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad member was knowledgeable, courteous and well prepared. He communicated all the necessary information to make our use of the sound system, turntable, CD disc player and Sonos easy. It was well appreciated.