Customer Ratings & Reviews

Polite, competent, Installed with professionalism and a smile.

The technician knew precisely what he was doing and turn my living room into a theater I love it

2 very bright young men who also were very pleasant came to my house. I had 2 issues that I thought were small given the right capability of the technician. Sure enough, one young man fixed my speaker issue easily so I showed him the remote that was not working because it came with a different model # by the manufacturer. Within seconds he also got the remote to work and now my Sound System works just like it did over the years. I am thoroughly impressed and pleased with the Geek Squad and their follow-up service call. And....to make it even more impressive there was NO CHARGE. So, I couldn't help but tip the young men $20 and asked them to have a drink on me.

Technician was very knowledgeble and set up done to the best

Arron and Gary are the genius Geek guys. They installed and mounted a large tv and it was a work of art and science. Every time they have been over to install tv or set up a sound system it’s been a fantastic experience and I always learn a few pearls from them. Many Mahalos guys!

They installed my system efficiently and were very polite. They were unsure how to go from a 6.1 speaker setup to a 7.2 setup but the receiver on screen setup walked them through the process.

CD player was very well connected to stereo system by the in service technician. Highly recommend this service.

In dealing with my remote control issue during my last visit by the Geek Squad, they reset my new receiver and checked the programming for my new TV. In going through the set up process which was not performed completely during the initial install, it was determined that I had 2 bad HDMI cables that were causing some of my problems. These were replaced. Appropriate clearance regarding the TV sensor and fixing the programming of the new receiver solved my issue. Jamal and Eric were outstanding...thank you!

Love the way the installer done his job. Very knowledgeable about his trade.

My tech was quietly professional. Wore foot covers, wiped TV screen clean, gave remote control demo for new set up. Everything worked great. He is a real asset.

Best buy geek squad came on time, had my stereo going!

Geek Squad Member was very professional and knowledgable. Had my issue fixed and everything working just great within just a few minutes.

The Geek Squad delivered my 75" television and set it up and made sure everything was working properly which included all the settings and programs I watch. Thank you for all this.

Due to the many settings available on my Onkyo CD player, it took two visits by the Geek Squad to dial it in. It’s now perfect and much easier to use!

Did a great job setting everything up. Took the time to find out how the product was going to be used. Took the time to answer questions and explain how the system works. Extremely pleased with the service!

Good service friendly minded geek squad agent he answered all my question i do have a total tech support membership which it helps with the cost of several different services, overall I'm satisfied

Chris came to my home and install my new receiver. He was very professional, friendly, knowledgeable about the product and set me up with everything I wanted. Thank you.

Excellent professional service I highly recommend there services

Excellent Geek Squad service again! These folks are great and we highly recommend them to all Best Buy customers.

The service tech reattached all cables and speakers.. unit working well. He did an excellent job installing the replacement unit, and explained operating procedures.