Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,792 reviews
Rated 5 out of 5 stars
Surround set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was prompt and courteous. He took the time to review the manual on line for my Yamaha receiver and had the levels set to the rooms acoustics rather quickly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The team was amazing. The first technician Mitchell who came out was atrocious. The second team were very communicative. They walked and fielded questions with parents through their entire set up process.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This time that Geek Squad came to program the Harmony universal remote, the agent did a great job. All the units work well together.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Geek Squad FTW!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m happy I chose to have Geek Squad install my TV and audio at my new residence. Tony was outstanding and pleasant to work with. He listened to my goals and then worked quietly to achieve them.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad showed up on time, and really knew there stuff !
They connected my reciever to my TV, and got everything else working perfectly. I was very happy with there knowledge and professionalism. Thank goodness for the geek squad !
This reviewer received promo considerations or sweepstakes entry for writing a review.
They were very helpful, patient, and got everything done i needed.
The scheduler people at the Geek Squad counter have always been a little indifferent-seeming to me over the years and this store is no different.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The two guys that came over very nice answered all my questions showed us how everything on the machine two me what to bought for the dryer so that my steamer will work bettet.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have an old Onkyo HTR-550 surround system that I was hooking up to a new TV and was having trouble getting it to work. So I called Best Buy to see if they would hook it up. They said they would and to my surprise they sent out 2 technicians who knew what they were doing and after testing the system were able to get it to work beautifully. I have nothing but phrases Matthew and his assistant from the geek squad!!! And their service fee was very reasonable!
This reviewer received promo considerations or sweepstakes entry for writing a review.
He was very professional and answered all 9f our questions. This guy showed up on time and was a lot of fun. He was also very respectful and he stayed to make sure every thing worked just fine.