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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2792 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,792 reviews
  • Rated 5 out of 5 stars

    They do things correctly, help when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this geek squad member is awesome. I though i needed to do something and needed help i thought. Came to find out i did everything correctly and he refunded me. He was so honest, nice and had experience. Excellent workers. Thank you for your honest service workers. Great establishment.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carl & Chis did a nice job mounting my television, programing my universal remote and connecting the peripherals. Carl went above and beyond expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad knows tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Yamaha AVR installed and performed a thorough setup. 5.1 system was balanced to my personal room conditions. Answered all my questions and explained what each setting delivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rep was wonderful and knowledgeable. Highly recommend her for any electronic help! Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Receiver Connected by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the receiver to the TV and Sonos box within 20 mins. Super easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad masters of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you geek squad my surrond system up and running like new. Your guys are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Awesome Techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs was extremely knowledgeable and friendly. They handed the job with breeze and were respectful of my property.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aric is SUPER, on time, knowledgeable. I would use him and Geek Squad again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver hookup was trouble free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to connect up to my ancient receiver without any problems. Very satisfied with the whole experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad solves zone 2 problem on Onkyo receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician named Demian solved my problems setting up a new Onkyo receiver. Very helpful and informative, especially regarding the set up of zone 2.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Household items set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys are the best, had both electronics and appliances set, they are all so great, best value out there, give them all a raise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad receiver tv installation and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squade is the best. They spent all the time needed for me to understand the set up. Walked me through the use of the product. I higjly recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best support Team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech support team was on time, very professional. Did what they was supposed to do and advise me on how the set up works. I truly appreciate the tech team and the service rendered. Please if you don't have tech support from Best Buy, please get it. It's one of my best investment. Great service ever, Best Buy all the way for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent in home service by Collins ben ricky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by Collins Ben and Ricky. Cant complain since they did a wonderful work. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    AV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the in home techs. Professional installations and going through all the functions of the system. Not happy that my store is closing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE speaker set up and sync.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech did an awesome job setting up my very old Bose speakers and syncing them to my current tv w/satellite.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Programming of Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great!! The agent programmed the Harmony remote and ensured I was able to properly operate it. Agent was knowledgeable, professional and cordial.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast, clean and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam Story was excellent. On time, fast install. Checked everything to make sure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and his partner did a good job of mounting my tv and setting everything up. They were courteous and helpful in answering my questions. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and professional. He did his job well.

    I would recommend this to a friend
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