Customer Ratings & Reviews

My Marantz Cinema 40 Receiver sometimes shuts off for no reason. At first it wouldn't turn back on. An audiophile friend went over that for me, said it had been set up wrong, which he fixed. Now it shuts off on occasion but I can at least turn it on. The Geek Squad has been out a couple of times, but no luck. Finally I turned to a local pro, who has figured it out. It still cuts out and I turn it back on, but he has ordered a part that he says will correct the problem. I'm hoping he's right. My takeaway is that for iPads, iPhones, etc. the Geeks are great but for serious audio equipment setup you want someone who has worked with it for years. I bought another $5,000 of audio stuff from him. More expensive, probably, but he knows what he's doing. He also corrected a subwoofer mistake in the original squad setup. Improves the sound noticeably.

Did the job right the first time and was fast. Would recommend.

Geek squad did a good job installed my receiver. I am glad I have Total Tech/Geek Squad membership. It’s worth it.

did excellent job connecting the avr to he tv. works as requested

Connect my TV home theater in a timely manner and with professionalism.

The agents did everything they were supposed to do in a very professional and helpful way.

We love geek squad install and have had them install everything. Very professional and very clean.

The Geek Squad technicians arrived on time and were very courteous and friendly. They took the time to answer all of our questions. We were extremely satisfied with their service!

They were fast and efficient setting up a complicated sound system. Did a great job. Definitely recommend them.

What would I have done without Mike from the GS?! I never would have figured it out myself. GS is on my speed-dial....Unless you definately have the skills, use the GS.

The guys did a quick job of installing our new receiver. They took the time to show us how to use it and were very pleasant.

Got the job done and quick! Thought I could do it on my own first but much easier to have Geek Squad.

On time and able to get everything setup and running.

Dan was great got everything set up and configured the 2nd zone for me. He took the time to make sure all the inputs were working correctly.

OUR Geek Squad rep was absolutely Fabulous and So kind and helpful - worth my time and money- excellent Service and Professionalism! Many thanks

The agents disconnected the Bose Lifestyle V 35 from the Sony TV and reactivated the internal speakers of the TV. They also showed me how to operate the remotes.

Our Geek Squad agent Chris AKA Jonesy, has always been the BEST. Not only does he know the products we’ve purchased but he has the patience to go through “teaching “ mode for equipment and the necessary software! We’ve worked we him for years & so appreciate that opportunity!

Super great sound, looks good, and easy to install.

We couldn't be happier with our purchase and, most importantly, the Geek Squad installers and how they got us all set up with our new TV and receiver. They were total pros and got everything put together, new and existing equipment, cleaned up and were super helpful showing us how to control the new system.

The technician installed all components and connected the five speakers to the av receiver. Also, assigned three different inputs to the receiver.