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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2792 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,792 reviews
  • Rated 5 out of 5 stars

    Geek squad member connected Bose system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to connect my 10 year old Bose system to my tv with only one cord.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Worked great….for 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed it, it was a great job. The HDMI cable they made me buy stopped working, then my subwoofer cable stopped working and now the TV doesnt connect to the receiver. I cant get anyone to help me out. Go with a company that will actually back their installation up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    B&W Center Speaker set up by GeekSquad and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technician hooked up my B&W center speaker to my Marantz audio visual receiver and tied off the speaker wire running from my A90J Sony Television (I’ve been using as my center speaker). What a difference this make in sound! My technician went an extra step when asked to research codes for another AV in my game room. He proceeded to sync my TV to my old AV that I’ve been unable to for the last 3-4 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad integrated the new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad integrated the new TV with my existing Stereo System. Great job with some sound advice.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    2 young men installed new gas range timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men that installed our new stove were professional and courteous. We are very pleased with the job they did.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Receiver Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job setting up my new receiver and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Receiver installation so much smoother with them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledgeable technicians with great support team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yamaha AV Receiver setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shaun, the geek squad agent arrived promptly to connect my new Yamaha AV receiver to my existing components and explained all of the features to me. He even had to return to solve a minor issue. He is very good at what he does and detail oriented.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv just fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my components and hooked them up excellently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed perfectly and without damage to my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed a VERY heavy plasma TV that was mounted around 6 ft high, replaced it with my new Sony that is perfectly level and centered above the mantlepiece. The installers were able to use the existing mounting hardware which was very important to me as I didn't want new holes drilled into the rock facade above my fireplace. Also, programmed what could be programmed, I use an older receiver so they did what they could, still very helpful. Very well done!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personal where great! They did the job in record time and with great expertise!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and very professional. Took there time and tested everything before they left. Couldn’t be happier!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous & knowledgeable. Great job setting it up with our systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home AV System Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a thorough job in setting up the entire AV system in my home. They were friendly and answered my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to my home and installed my Denon Receiver. Quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    CEO Angry Iguana Ltd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good/ the two televisions that I purchased are working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cord to connect to our receiver. Just what was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable about his job. Fixed it in a short [eriod of time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Work done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work was done quickly and correctly. Very professional and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    We are satisfied customers!would use again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional, he was prompt, he cleaned up after the job was completed.

    I would recommend this to a friend
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