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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2792 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,792 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a great job connecting devices. Great installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Denon Receiver & Speaker set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Agents, Nate and Israel, were outstanding. They installed the in-wall speaker wire for our MartinLogan Speakers. In addition to installing the speakers and sub woofer, they completed the set up on our Denon Receiver. Nate was extremely knowledgeable in all of our set ups and explained the process to us completely. We would highly recommend this team.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    receiver installed efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys that came to the house were great and very professional pleasant and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians professionally installed the audio receiver quickly with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    AV/Receiver hookup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a good job and finished quickly. would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was simple I suppose, so,therefore it was done quickly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set up my receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my Receiver and connected it to my surround system sysstem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got all my components to work together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody was very knowledgeable and made sure all of the connections were working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to my home did an outstanding job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed a receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a new receiver for me and made sure that everything was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up Our Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse did a great job setting up our MX 990 Universal remote. Now we can control all of our audio/video system from one device. Great Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appointment with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kosta came out to help with outside speakers and wifi issues. He was patient, informative and incredibly helpful. We were so happy Kosta worked with us to solve our wifi issues. He helped us set up an appoinment with wifi agent and we are greatful. Thank you Kosta for being patient, informative and following through with everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Diagnosis of intermittent picture outage on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent came to my home to help diagnosis intermittent picture on my new tv. Diagnosed it as a bad HDMI. Bought a Rapid Run Optic cable, ran through the wall and reconnected. Issue wound up continuing to happen, put a power inverter in to add power to the hdmi line and receiver - so far so good. Repair person was hard working and earnest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Knowledgeable, professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh is a great ambassador and salesperson for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad employee Josh installed equipment to attach to my tv (best BUY PURCHASED) to allow my wife fand I to listen to music which we had stored on discs. Josh was very pleasant and fully explained to us the steps that he was taken in the installation process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AV Receiver is working good and do recommend geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The bass is back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to disconnect the broken subwoofer and then install the new one. The wiring had to go through a tight cabinet and he managed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed receiver and remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rolland and his team are the greatest. We absolutely love Rolland.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my surroundings speakers perfect and my AV Receiver

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    properly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completed the install on time and correct. Job completed

    I would recommend this to a friend
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